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Reviewed April 29, 2019

I was booking late for a night during the Cherry Blossom festival, so I probably got the worst room in the hotel. It's very possible that other rooms are much nicer. Our room was small, basically just slightly larger than the bed. It was serviceable. It was a smoking room because there were no non-smoking rooms available. The staff were friendly enough although none I encountered spoke more than a few words of English. There are vending machines by the elevators where you can buy TV time cards (not sure how that works) and coffee/drinks. There is a 7-11 in the downstairs of the building, so that's convenient and the bus stop/train station is right outside the lobby door, also convenient. However, less ideal is the fact that every time a train goes by in the night, you can hear it. Even up on the 10th floor where I was. I paid a lot (over $300 equivalent) for what I got, but it may be that the prices were elevated during the festival time.

Room tip: probably go with the highest floor to be away from the trains
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank sulingsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arthotelhirosakicity, レセプション at Art Hotel Hirosaki City, responded to this reviewResponded 4 weeks ago

Thank you for staying.
I felt sorry that I did not meet your expectations.
Because the hotel is located in front of the station, staying in a 17 square meter double room
As the room on the station side was prepared, the noise of the train might have been loud.
During the Cherry Blossom Festival, there were many non-smoking days, and people who wished to quit smoking had smoking rooms available for deodorization.

It would be nice if you could come to Hirosaki again.
Thank you very much for your comment.

Art Hotel Hirosaki City
reception

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Reviewed April 7, 2019 via mobile

I have requested for a high floor room with mountain view. Lucky to get it. Room a bit small but beds were soft warm and comfy. Right in front of JR station and walking distance to a few deapartment stalls. Next to 7 eleven and 5 mins to Family mart. Room was clean and fresh. Booked via Agoda so check in and out was a breeze. There is a 100 Yen bus loop that goes to major attractions next to the hotel in front of JR station between platform 1 and 2. You can enquire at the Tourist Info Centre at the exit of the JR station. From the exit of JR station, the hotel is on your left after the 7 eleven.

Date of stay: April 2019
Trip type: Traveled with family
Thank NeptuneAThome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arthotelhirosakicity, レセプション at Art Hotel Hirosaki City, responded to this reviewResponded 4 weeks ago

Thank you for staying.
I am very happy to comment in detail.
The hotel is located in front of the station, near Seven-Eleven and FamilyMart.
The city circulation 100 yen bus departs for 10 minutes from 10:00 to 18:00 from between 1 and 2 at the station square. (From April to November)
If you take this bus, you have very good access to the tourist spots in Hirosaki.

Please come again if you have a chance.
We are waiting for you.

Art Hotel Hirosaki City
reception

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Reviewed October 20, 2018 via mobile

The staff and the room were decent enough but for the price I paid, I am not getting value. Breakfast tables were swarmed by tour groups like locusts and food was gone in an instant. Replenishment took too long. Coffee in the room was instant coffee and no bottled water was provided. Room was the the smallest I have had on this trip. I am coming back to this area next year but I will not use this hotel again.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank chinkiatc2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arthotelhirosakicity, レセプション at Art Hotel Hirosaki City, responded to this reviewResponded November 1, 2018

Thank you for staying at this time.
We apologized for not receiving your expectation.
There were a lot of tourists in October and it seems they could not stay slowly
really sorry.
We do not have mineral water available in the room.
We would be happy if you could come and have fun in Aomori.
We are really sorry this time.

Art Hotel Hirosaki City
reception

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Reviewed August 6, 2018 via mobile

Can watch neputa parade from hotel dining room, 1 minute away from JR station, has convenient public transportation between Amori. The hotel is just in during neputa, book early! Not all the rooms are non-smoking, pay attention if you mind.

Date of stay: August 2018
Trip type: Traveled with family
Thank Susan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arthotelhirosakicity, レセプション at Art Hotel Hirosaki City, responded to this reviewResponded September 11, 2018

Thank you for staying at the hotel.
The Neputa Festival is from August 1 to August 7.
The day before passing by the station in front of the hotel is August 5th and 6th.
Because the rooms are not all non-smoking, smoking cessation is often full.
Please make an early reservation.
When there is only room for smoking, we can deodorize it.
I would be happy if you would like us to deodorize if you tell me with a message at the time of reservation.
Also please drop in when you come to Hirosaki.
We will be waiting for your visit sincerely.
Thank you for your comment.

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Reviewed July 10, 2018

Rooms are old and to get a room with single large bed is not easy
Very convenient and located near train, food, convenient stall
Good range of breakfast and the rice with scallop and apple is a must eat. It is so yummy!!!

Room tip: Go for higher floor and you will get the mountain view!
Date of stay: May 2018
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank MattNHTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arthotelhirosakicity, レセプション at Art Hotel Hirosaki City, responded to this reviewResponded September 15, 2018

Thank you for commenting and rating.
It seems that you are satisfied with your stay and I am happy.
When coming to Hirosaki, please come and stay by all means.
I am waiting for making delicious meals and cooking with apple.

Art Hotel Hirosaki City
reception

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