The staff I met spoke very little English. I had Japanese speaking friends with me who helped out. This ryokan is known locally for its macro-biotic food. I didn't eat there so I can't comment. Inside is fairly compact, centering around an indoor garden. I found it very attractive, inside and out. The rooms were clean and comfortable, and it was quiet at night. They had plumbing problems in the men's baths when I was there. One was out of order and the other had drainage problems. Overall, it was a nice place to stay.
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