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Okura Act City Hotel Hamamatsu
Certificate of Excellence
Reviewed May 27, 2014 via mobile

When in Hamamatsu, okura act
City hotel is one of the bests place to stay. Walking distance from the train station ( Shinkansen ) near shopping malls . The breakfast buffet is not bad either, they serve American breakfast also, rooms are spacious, good wifi connection... The price is not that bad, considering its in Japan where people think everything is expensive!!!!! Will certainly stay there again....

  • Stayed: April 2014
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5  Thank Jocelynn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 - 71 of 586 reviews

Reviewed May 6, 2014

I stay only one night in this property with some friends. The hospitality of the crew is overwhelming. They really pay attention to all things in detail. Also they give me an upgrade buffet dinner, which is beyond your wildest imagination!! Mr. Hideki Matsuura the assistant director is very helpful and accomodating. He even help me to arrange a visit to Otsuka Factory!! All my friends were thrills!! I recommend this hotel to everyone that is going to stay in Hamamatsu area

  • Stayed: March 2014, traveled on business
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Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2014

Already there for 2 times. Good position, close to train station. Rooms in high level of the skytower, in sunny day you can see ocean and Fuji montain. Close to the city center. Clean, staff very kind. Standard price for the Japan, but high level of service, and good size of the room, you have space for yourself (it is not 2 steps!! :-) )
Bouffet breakefast, with asian and occidental food. Perfect for business, you can have a review drinking a coffe. restourant on the top quite expensive, better go outside.

  • Stayed: March 2014, traveled on business
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1  Thank Francesco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

Hotel is decent but the beds are hard, almost gives you a feeling of sleeping on a hard surface, nothing exciting about the amenities or the service. Basic hotel but conveniently located next to Hamamatsu station and has beautiful city views of Hamamatsu city (from the 39th floor). Restaurants are also average standard compared to other restaurants in the city. Overall a decent place to stay. Close to May One shopping mall, Zaza city, theatre and restaurants. Breakfast is buffet and it is excellent.

  • Stayed: January 2014, traveled on business
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Thank Roadstartraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2013

We stayed here for one night hoping to get to Mt Fuji that unfortunately did not happen. This huge hotel is very close to the concert hall and there are lots of reference to music at the hotel itself. It is also next to a conference hall and a large shopping mall. The rooms are reasonable size for Japanese Hotels. The hotel is also close to the railway station and many restaurants. The staff are useful helpful and will do virtually anything to provide you with good service,

  • Stayed: November 2013, traveled as a couple
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Thank Eaa1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

Interior Decor: Good sense of colors and furnitures
Exterior appearance: Tallest building in Hamamatsu city
Outside View from the room: Hamamatsu train station, southside of the city, all the way to Pacific Ocean - excellent
Room size: 27 square meters - bigger than usual Japanese hotels
Price: Fair and adequate considering the location and the inclusion of breakfast buffet
Breakfast buffet: Very good selection of food, including local fish from port of Hamamatsu and Iwata
Services: Professionally trained staffs and courtesy
Bed: Firm semi-double size (140 cm width). OK.

Nice lobby with piano and Christmas decorations

Good noise insulations
Clean

  • Stayed: December 2013, traveled solo
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1  Thank setotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

I stayed at this hotel twice during the latest three years. It was perfectly clean and well kept. The rooms are sufficiently spacious and offer nice views over the city, as the hotel is quite a tall building. The interior is perhaps a bit impersonal, which is on the other hand typical for this kind of big hotels. But everything was in perfect condition.
A nice sky lounge is available as well. The hotel is conveniently close to the central station and to one of the areas where to enjoy your evening, with plenty of restaurants and bars.
The personnel is extremely professional and helpful. I did not try the gym or the spa.
No doubt such an hotel in Europe or USA would have costed twice as much.

  • Stayed: October 2013, traveled on business
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1  Thank Marco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Okura Act City Hotel Hamamatsu

Address: 111-2 Itayamachi, Naka-ku, Hamamatsu 430-7733, Shizuoka Prefecture
Location: Japan > Chubu > Shizuoka Prefecture > Hamamatsu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hamamatsu
#1 Luxury Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
Price Range: $91 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Okura Act City Hotel Hamamatsu 4.5*
Number of rooms: 322
Official Description (provided by the hotel):
Parking: 500 ... more   less 
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Also Known As:
Okura Act City Hamamatsu

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