We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I'll stay again.”
Review of Stratford Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Stratford Suites
Ranked #2 of 3 Hotels in Airway Heights
Certificate of Excellence
Reviewed January 29, 2014 via mobile

Clean, comfortable rooms with ample space to work. The night clerk was personable. I only stayed one night & awoke to snow. Gary, the owner, saw me clearing the pile of snow off my car, brought better equipment than was in my rental car & helped me finish. Not being familiar with the area& arriving late, in the dark made it hard to find at first.But Google maps navigator came through & the audio turn by tun directions quickly got me out of the airport loop & into my warm, comfortable suite.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Catcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (309)
Traveler rating
Traveler type
Time of year
Language

156 - 162 of 309 reviews

Reviewed December 25, 2013

Stayed at the Stratford Suites recently. Arrived, checked in, found that the heat was turned off in the room. Was about 25 degrees outside and not much warmer inside. Reported it to the hotel clerk and all I got was an apology. Found the themostats and turned them on. Still had to sleep fully clothed, including a bulky sweater. Husband did not take off his coat for 3 hours. Reported the issue again in the am, again received only an apology. Great place to stay if you are looking for an ice hotel. Not so great if you want to be comfortable and feel as though the staff cares about their guests!

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank pnw5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackSpokane_WA, Owner at Stratford Suites, responded to this reviewResponded December 26, 2013

Whoa, did we drop the ball on this one...twice! First by giving you a room that had not been cleared as ready and then not immediately giving you another room. The slip up at the front desk is being addressed but in the mean-time we want you to have a complimentary stay on us at your convenience. You had every reason to be upset so please come again so that we can make this right and I guarantee we will do just that.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

Wow what a time we had at the Stratford Suites in Spokane WA. My wife came home from Wisconsin and had no idea we were staying the night in Spokane, we live down in Walla Walla so I surprised her with an overnight stay at the Stratford Suites and I'm so glad I did. Not only are they very affordable but they also offer all the creature comforts of home including an oven, and stove, and fridge, and pots and pans and silverware, we also had 2 bedrooms so the kids were in their own bedroom and we had our privacy. It was just amazing and completely unexpected. Will recommend to all our friend who are staying overnight in Spokane and will come back again when we can. Thank you for the hospitality and the comforts of home away from home.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Craystal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackSpokane_WA, Owner at Stratford Suites, responded to this reviewResponded December 26, 2013

Thank you for the great review. We really do strive to make our guest experience the best stay they have ever had. We are happy that in some small ways we made that happen for you. Please come again and maybe we will have another pleasant and unexpected surprise for you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

My wife and I were a little skeptical because it was not a "brand name" hotel, but it was recommended by some locals as a great place. I am so glad we stayed there for the week. The suites are more like a small apartment. It was exceptionally clean with easy access close parking. The staff/owner was very friendly and even sent a pumpkin cake to our room as a gesture for Thanksgiving. We will definitely stay there again when we are back in Spokane. Highly recommended.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lawrence A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackSpokane_WA, Owner at Stratford Suites, responded to this reviewResponded December 26, 2013

Thank you for your awesome review. Sometimes not being a "brand name" is a plus. I can tell you this for certain. We work hard at pleasing our guests. Please come again and kudos to the locals who referred you to us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

We were here one night last Friday. The room was huge, the checkin was quick and friendly. The only problem we had was the size of the bed. We thought it would be a king size, but all of their beds are queen, and ours was a very narrow queen that sagged to the middle. The concept of a separate unit and all on one level is very appealing. Overall we will not return because of the bed size. We could not sleep in that small of a bed. Otherwise we highly recommend this place.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank dstone444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackSpokane_WA, Owner at Stratford Suites, responded to this reviewResponded December 26, 2013

Thank you for taking the time to write such a nice review. I wish we could add king beds to our property but they won't fit the bedrooms. The beds are full size newer queens and if you should ever come again we will give you the kind of wonderful and personal service that will make you feel like a "King and a Queen".

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

My family and I stayed 2 nights over the thanksgiving weekend and this place is over the top in service and accommodations.. The best hotel experience ever. The staff is very friendly and helpful. The suites are equiped with eveything you need and are super clean. It is the only place I will stay when in Spokane.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rocky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

My friends and I reserved 3 suites at this property for a weekend in October. We wanted space to gather and didn't want to feel compelled to dine out for every meal. We were all very happy. The property is convenient to the airport, well furnished, clean, quiet, in excellent condition (quite new) and smelled nice (or not at all, which is even better). All of the necessities were included: ironing board, iron, extra pillows & blankets, hair dryer, basic toiletries, cups, glasses, dishes, pots & pans, salt & pepper. I will definitely stay here the next time I go to Spokane.

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ViaggiPazzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Airway Heights
1.8 mi away
Hilton Garden Inn Spokane Airport
0.1 mi away
Days Inn & Suites Spokane Airport Airway Heights
4.5 mi away
Hampton Inn by Hilton Spokane Airport
Show Prices
Show Prices
Show Prices
1.1 mi away
Northern Quest Resort & Casino
Northern Quest Resort & Casino
#1 of 3 in Airway Heights
454 reviews
2.0 mi away
Ramada at Spokane Airport
2.1 mi away
Wingate by Wyndham Spokane Airport
Show Prices
Show Prices
Show Prices

Been to Stratford Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Stratford Suites

Address: 11808 W Center Ln, Airway Heights, WA 99001-9071
Phone Number:
Location: United States > Washington > Airway Heights
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Airway Heights
Price Range: $110 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Stratford Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Stratford Suites-Spokane is a new all-suite, AAA 3 Diamond, Spokane hotel ideal for the business or extended stay traveler. Suites are beautifully furnished and appointed with leather and granite, featuring one or two-bedrooms, pillow top mattress, down pillows and fully equipped kitchens. All suites have a 50” HD TV/DVD in the Living room and a 32" HDTV in the Master bedroom and high-speed wireless Internet. Several one bedroom office suites are equipped with desk, computer, and printer/fax/copier. Services include a Business center, Dry cleaning pickup and delivery, free laundry facility, off-site fitness center and complimentary BBQ. Stratford Suites-Spokane is located 5 minutes from the Spokane International Airport(GEG, Fairchild AFB or Northern Quest Casino and 8 minutes from Spokane city center. Shuttle service is available to the airport and casino. All major credit cards and company billing accepted. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Cheap Tickets, Travelocity, Booking.com, Orbitz, Expedia, Cancelon, TripOnline SA and Hotwire so you can book your Stratford Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Stratford Suites - Spokane Hotel Airway Heights
Stratford Hotel Airway Heights

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing