We have been to plenty of Applebee's so we knew what to expect. The food was excellent as usual but the service not so much.
It took a long time to get a drink from the bar (wasn't that crowded) and my husband and daughter received their food about 10 minutes before my son and I received ours. My daughter finished her meal before we got ours.
After we finished eating, we expected our plates to be cleared. Typically if a server is busy, another server may help clear the plates. This was not the case as we observed that this was typical of this restaurant. Our desserts were brought out and the server actually slid them in around our dinner plates and we had to ask for them to be cleared.
I blame the management for this practice. It appeared as though the servers were trained this way and the servers were only thinking of themselves. I will say our waitress was very nice.
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