I use to stay here twice a year- I won't be back - My second to last visit I was placed in a room close to the front desk- I arrived in the evening and was tired from the long journey- I went strait to bed- When I awoke I went into the bathroom what a nightmare it had been used before I got there- what a mess- I complained to the front desk how dirty it was and they just shrugged it off- It was disgusting!!!!
I figured I would try it again a year later maybe things had turned around and it had just been an accident , so I gave them another shot- In January of this year I booked one night with them - Front desk was unfriendly when I arrived- The room was located upstairs this time and it again was very dirty- hadn't been dusted or cleaned /anything since year one- Bed linens were old and worn out- Bathroom dirty and floors looked like they were never cleaned with vac as well- Even the veranda in back had an ash tray at every door full of butts. Cleaning people must smoke instead of clean- It's really too bad because it really is such a nice building but apparently they are trying to run it on a shoe string- The management could care less- It really is ashame- I actually left a dust covered tissue that I wiped from the tv stand next to the housekeeping card- Figured they would get the message- In the morning I went down for coffee it was cold! I complained to the front desk once again they could care less- They had the housekeeper call me- No reason to call me just clean the place- Disgusting and it's really sad that they would let the place go like this- Never again would I stay here....
- Official Description (provided by the hotel):
- We offer 11 guest rooms and two suites all with the modern amenities you have come to expect including breakfast, free wireless internet, cable television, in-room refrigerators, ironing boards and hair driers. We have a large front porch and a balcony from the second floor parlor. Guest rooms on the rear of the building share a back porch. Our breakfast restaurant is located on the first floor. The inn overlooks Railroad Avenue and is directly in front of the Ashland Visitors Center and Train Depot (Amtrak stops here) and across the tracks from Randolph Macon College. ... more less
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- Also Known As:
- Henry Clay Hotel Ashland