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“Hampton Inn stay”

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Hampton Inn Richmond - North / Ashland
Ranked #2 of 13 Hotels in Ashland
Certificate of Excellence
Reviewed April 22, 2014

This hotel was very clean and the staff was extremely pleasant, helpful and polite. We stayed here because the hotel was only about 6 miles from Kings Dominion. The hotel is located right across the street from a strip mall that has a supermarket for those last minutes treats or whatever. I would gladly stay here again.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 - 396 of 531 reviews

Reviewed April 22, 2014

This Hampton Inn is exceptionally, clean, quiet and efficiently operated. Staff is friendly, there is nice variety at breakfast. I can recommend it. The little town of Ashland is also worth a visit. The hotel is conveniently located just of I95.

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Hampton
1  Thank Judith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

This hotel was very nice and the accommodations were very comfortable. Housecleaning staff was very friendly and considerate of our schedule. Location is very convenient to shopping and college. I will return next time I am in the area.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank Elizabeth V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

My family and I recently stayed at this Hampton Inn, what a nightmare it turned out to be. What we thought was a deal too good to be true,WAS !! We were told if we took the 2 night package deal we would get 2 free tickets to King's Dominion. One night stay quoted to us was $116.00 / night, turned out a 2 night stay was $431.00 - WHAT?!? When we questioned it, General Manager, Anthony Williams said if we challenged him he would call the Police to escort us off the premises!!! When we asked about the 100% Hampton Guarantee, Williams laughed and said "it's only a slogan, we don't honor it" WHAT?!? This was beyond bizarre, I have every intention of getting this message out to everyone who thinks about staying here - DON'T TRUST THE GM.

  • Stayed: April 2014, traveled with family
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5  Thank R H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonAshland, Guest Relations Manager at Hampton Inn Richmond - North / Ashland, responded to this reviewResponded April 22, 2014

The Kings Dominion Two Day Package rate includes the price of 2 Two day tickets to the park, along with the daily price of a guestroom. The initial $116.10 price quoted was for a standard guestroom under the AAA travel discount (No Package). Due to your request for a larger guestroom and a Two Day Kings Dominion Package, you received the rate of $192 + tax per night for a One bedroom, kitchenette, seperate livingroom, whirlpool tub suite. This is the price that you had agreed to since you signed twice and initialed for it during check in. The Hotel does not offer free Kings Dominion Tickets to any of our guests. Each 2 day ticket is valued at $79 which the combined ticket value of the package is $158. They have never and will never be “free” Kings Dominion Tickets. The ticket price is built into the price of the Package, which is way it’s called a “package”. Packages are full priced items bundled together and offered at a combined discount. This means, you receive the room rate at a discount and Kings Dominion Tickets at a discount and they are combined to make a Kings Dominion Package.
Every Hampton Inn honors the 100% satisfaction guarantee, and our Hotel is no different. We proudly display this guarantee in our guestrooms and lobby. The 100% satisfaction guarantee is in place to ensure accommodations are compliant with Hilton’s high standards. In this case, the guarantee had nothing to this situation, because there was no issue. The package price and room type which was signed and initialed by yourself during Hotel registration was provided to you during your stay. You received everything you agreed to pay for. The 100% satisfaction guarantee is not applicable if a guest changes their mind about a received package after they stay has completed and tickets used.
The Ashland Police were called due to extreme disturbances that were created and the safety of Hotel employees and fellow Hotel guests was in question. We take safety and security very serious and any violet or inappropriate behavior will result in the immediate removal of the aggressor – without exception. There were families only feet away and it is the Hotels responsibility to protect all of guests. This is procedure at our Hotel.
After your refusal to leave our premises without a complete refund for 2 nights and 2 two day kings dominion tickets because as you stated “Hilton Corporate instructed us to not to leave without a full refund”, the Hotel spoke directly to the Hilton Corporate personal whom you spoke with earlier. It was determined by Hilton that the Hotel need nothing wrong and the guest would be responsible for payment for the package in its entirety. It was also determined that the statement implied by the guest regarding details of the Hilton Corporate conversation was fabricated.If you have any additional questions please contact Hilton directly at 1800-HHonors and ask for Guest Assistance. Thank you.

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Reviewed April 11, 2014

Great and spacious accomodations. Very clean and quiet. This was a great location to stay and extremely easy to get to. Hotel staff was very pleasant and the room was great for the price. The pool was closed because it is not the season for that yet, but it looked very nice. Will definitely keep this in mind for our next stay. Personally, I like Hampton Inns because of their fabulous bedding - it is very comfy.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hampton
2  Thank margaretb623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

Room and linens extremely clean and fresh. Very good value and centrally located if need to be in this part of VA. Compared it to nearby hotels and this hotel clearly surpassed the others, cleaner, nicer, more modern and easier access. Complimentary breakfast very nice, especially since there is NO WHERE to eat a decent meal in this area.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hampton
3  Thank Kris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonAshland, Manager at Hampton Inn Richmond - North / Ashland, responded to this reviewResponded April 11, 2014

Thank you so much for taking the time to share your experience at our Hotel. We're happy to hear that you all enjoyed your stay with us. The town of Ashland (or “the center of the universe” as its commonly known) has a number of wonderful locally owned and chain restaurants. Next time you’re in Ashland and looking for a restaurant, check out the Iron Horse, Brick Oven, Turner’s, El Azteca, Yokozuna Sushi, Trackside Grill, Homemade by Suzanne’s, Hanover Café, Islamorada Fish Company, and of course, the Cracker Barrel, Applebee’s, and Ruby Tuesday’s! Again, thank you for your review and we hope to see you during your next visit.

Yours in Hospitality,
Amber Lacey

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Reviewed March 27, 2014

This is the second time we stayed at this Hampton and we plan on staying there once again in a few months. The place just sparkles, the lobby, the room is just top notch. The comp breakfast is very good the service attendant there at the breakfast is very friendly. We really enjoyed our stay and hope to come back soon.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Hampton
3  Thank Thebigbopper0422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonAshland, Manager at Hampton Inn Richmond - North / Ashland, responded to this reviewResponded April 11, 2014

Thank you so much for taking the time to share your experience at our Hotel. We do our very best to share our "Hampton-ality" with you, ensuring you feel welcomed after a long journey, have a clean room to sleep, and a warm breakfast to begin you day off right. When you return to the area, check out our Gas and Go Package to get the most out of your stay. Again, thank you for your review and we hope to you in the future.

Yours in Hospitality,
Amber Lacey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Richmond - North / Ashland

Address: 705 England St, Ashland, VA 23005
Phone Number:
Location: United States > Virginia > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Ashland
Price Range: $103 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richmond - North / Ashland 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The award-winning Hampton Inn by Hilton Ashland is exited to announce that the Hotel has just been renovated as of 2016. Upgraded areas include all guestrooms, corridors, lobby, and exterior. The Hampton Inn by Hilton is conveniently located between I-95 and Route 1, just 15 miles north of Richmond. Nestled in the historic town of Ashland, known as "The Center of The Universe", you'll be centrally located to a vast amount of activities and dining options. The Hotel is just 1/5 mile from Randolph Macon College and 5 miles south of Kings Dominion and Meadow Event Park. Along with the countless historic sites that range from the Pre-Revolutionary to post-Civil War eras surrounding the area, you'll find various dining, salon, and shopping options as well. All our rooms have 37" flat screen televisions, complimentary wired & wireless internet, microwaves & mini refrigerators, irons/ironing boards, hairdryer, & coffee maker. We also have an on-site fitness center, complimentary Hot Breakfast Buffet served daily 6am-10am, guest laundry room and valet laundry service available.Our hotel offers a seasonal outdoor, heated, salt water pool. The business center is open 24 hrs & includes a printer and wireless internet. ... more   less 
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Also Known As:
Hampton Inn Richmond North / Ashland Hotel Ashland
Hampton Inn Ashland
Ashland Hampton Inn

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