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All reviews evening reception happy hour free drinks great hotel made to order omelets the managers living room pool and hot tub complimentary breakfast breakfast was excellent convenient location front desk staff excellent stay hotel shuttle business trip dc area the breakfast area
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Reviewed April 28, 2016

I have stayed at multiple embassy suite locations in the past, the facility was very dirty and unkept...I couldn't help but notice how dirty the elevator glass was and unkept continuously every day, it was not even cleaned after three days. Just seemed like bad management!

  • Stayed: April 2016, traveled with family
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Review collected in partnership with Embassy Suites Hotels
2  Thank hrbucktalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staci M, Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this reviewResponded August 27, 2016

Dear hrbucktalley,

Thank you for choosing to stay with us during your recent visit to the area. We apologize for our missteps in comfort and cleanliness with our windows and appreciate you bringing these issues to our attention so we are able to make it right. It is our goal to provide the quality accommodations you expect and deserve. We hope you were able to enjoy the duration of your stay, and hope to see you back again soon.

Thank you,
Staci Miles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2016

Issues brought to certain staff member attention was not dealt with, nor was it acknowledged and resolved. Breakfast hours could have been communicated better because several members of our conference were unable to eat breakfast on the first day of the conference. Tables for used dishes were not available inside the conference room on the first day of the conference.

  • Stayed: April 2016, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Monika J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2016

Having trouble resolving hotel bill. Stayed one night, billed for three. Web response slow in coming. Traveled on business and company will only reimburse for one night.
Property was OK but reservation system poor.

  • Stayed: April 2016, traveled on business
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1  Thank rdb0331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2016

Very nice hotel with courteous, friendly staff. Spacious clean room. Nice breakfast buffet for guests, located close to shopping, tourism. Would have preferred a slightly firmer mattress but comfortable pillows made up for it. Appreciated the complimentary refrigerator, not too common any more.

  • Stayed: April 2016, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank cityclerk2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2016

Great hotel, staff and restaurant (Breakfast & Dinner). The Social Reception each evening from 5:30 - 7:30 pm for hotel guest included free finger foods and drinks. Great location as you could walk to a few restaurants. Would definitely stay again.

  • Stayed: April 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Embassy Suites Hotels
Thank Zina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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