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“Good Value for the Money” 4 of 5 stars
Review of Embassy Suites by Hilton Dulles - North/Loudoun

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Embassy Suites by Hilton Dulles - North/Loudoun
Ranked #1 of 5 Hotels in Ashburn
Certificate of Excellence
GreenLeadersBronze level
Alexandria, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Value for the Money”
4 of 5 stars Reviewed February 28, 2014

My family and I stayed in this Embassy Suites for a weekend "staycation," and really enjoyed ourselves. The complimentary food, drinks, and breakfast were great--much better than we were expecting! The indoor pool could have been warmer--a lot warmer--but other than that, the accommodations were wonderful, and the price of the room was lower than at any other Embassy Suites located in our area. We plan to go back again sometime!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Felicia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, March 23, 2014
We appreciate your positive comments and great recommendation! Thank you for the feed back concerning the pool and will any adjustments needed! I will certainly share your feedback with my Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

605 reviews from our community

Traveler rating
    302
    169
    65
    42
    27
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 25, 2014

I have never stayed here before and definitely won't in the future.

First of all, my room is 'clean' but questionably so. For example, i won't sit on any surface except the bed without placing a clean towel beneath-and that's with jeans and boots on. I refuse to walk in the room without socks on; it is just too questionable, including the bathroom floor. There are too numerous to count questionable slimy marks on the walls. Deep cleaning would go a long way. I will have to shower but am not anxious to step into the questionable tub.

Even the bed comforter is iffy..

The lobby with happy hour until 11pm is wicked loud, inedible for most people and impossible to ignore the high decibels as i attempt to finish work tasts/prepare to sleep.

As a business traveler, i do not have the patience to deal with this again.

Room Tip: can't say much to recommend this unless there is nothing else available.
See more room tips
  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, February 27, 2014
Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. We are actively using your review as a training tool working with our housekeeping staff so this situation doesn’t happen again. We hope that if your travels bring you back to the area you’ll consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

This hotel is a very nice place to stay. It's quiet and the rooms are clean. They have the happy hour daily and a free breakfast. If you need anything during your stay seek out Mimi at the front desk she is very helpful.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Kerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, February 27, 2014
Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Out West
Level Contributor
171 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed February 25, 2014

My company's travel department placed me here for a multiple night stay - it's only 10 minutes or so North of Dulles airport and a whole lot cheaper that others much closer. The check in and check out was friendly, the property was clean and efficient. It's just that, and I can't figure out how to put this any other way - it wasn't a place you'd really want to be. It was "friendly". The lobby area was kept on the chilly side and lighting was poor. Their much-toured L'Attitude restaurant was a false-front: there is no separate restaurant, you tell the guy pouring the free drinks that you would like a menu. The tables, the silverware - everything - was the same as that for the nightly Manager's Reception.

The one thing I especially like about Embassy Suites is their generous, made to order breakfast. Not here. Selection was slim and on the second day there was no one there to make eggs or hot cakes at all. Some hot cakes were on a steam table, but I swear they seemed just out of the freezer.

The hotel, oddly, shares a pool and grounds with a Homewood Suites. It may be better to stay there.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank I-heart-Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, February 27, 2014
Thank you for taking the time from your busy schedule to give us your feedback. We are always looking for ways to improve our guest experience and your review will help us do just that. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hershey, United States
2 reviews
5 of 5 stars Reviewed February 23, 2014

A convenient location for a comfortable start to a vacation. Caught an early flight and used the shuttle service to the airport leaving our car safe at the hotel. Upon return the shuttle was there to bring us back to the car. No hassles about parking. We would use this hotel again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, February 25, 2014
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. Look forward to being of service again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 18, 2014

This is a very nice family hotel. Quick to get to from Dulles, especially if you're staying due to weather problems. The complimentary evening happy hour and morning hot and cold complimentary breakfast is the best value as always. Bring your own toiletries as the ones they provide aren't the best quality.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, February 25, 2014
thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 16, 2014

Enjoy the usual perks of Embassy Suites plus walk to several restaurants. Great breakfast, spacious rooms. Nice common area/lobby. Convenient parking. Close to major roads. Our family has stayed at this location 3 times in past 2 years and found it to be a consistently good value.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Calista R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, February 25, 2014
We appreciate your positive comments and recommendation! Thank you! I am delighted that we have you as a raving fan I will certainly share your feedback with my Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Dulles - North/Loudoun

Property: Embassy Suites by Hilton Dulles - North/Loudoun
Address: 44610 Waxpool Road, Ashburn, VA 20147
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Ashburn
#1 Family Hotel in Ashburn
#4 Business Hotel in Ashburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Dulles - North/Loudoun 3.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Embassy Suites Dulles-North/Loudoun Hotel Ashburn
Dulles Embassy Suites

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