We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Love this hotel!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Embassy Suites by Hilton Dulles - North/Loudoun
Ranked #1 of 5 Hotels in Ashburn
Certificate of Excellence
GreenLeadersBronze level
Charlottesville, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Love this hotel!”
Reviewed November 25, 2013

Super value, and amazing amenities! I have stayed there three times, and it has always been top-notch. Especially love the evening reception and the breakfast buffet! MAde-to-order omelets for breakfast as part of their free buffet? Wow! Wonderful hotel!!!!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, December 18, 2013
Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

777 reviews from our community

Traveler rating
    389
    209
    81
    63
    35
See reviews for
310
127
35
252
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Harrisonburg, Virginia
Level 6 Contributor
124 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 24, 2013

We've stayed here quite a few time before a flight out of Dulles and it's always been a pleasant stay with good rooms and a nice managers reception.

This stay was a little different - they had no water for 4 or 5 hours when we first checked in, we had just got to the room and no water, I went down to the desk and the manager, Tammy Adams, happened to be there and told me they were still without water, something the check in staff should have let us known - apparently it had been out for at least a day and there were a lot of irate customers. The manager did extend the reception for an hour longer.

I do think that properties should notify you if they have major issues - and no water for over a day is major issue - so you can make alternate plans if you need to.

The other negative on this one was the shuttle ride back from the airport. I don't know if they have a scheduled run, we waited 50 minutes for the shuttle - if they do have a schedule the desk personnel need to let you know when you call for the shuttle.

Room Tip: They are all good, typical Embassy Suites layout
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 25, 2013
Please accept our sincere apologies for the hassle and frustration the water incident caused you. We share your frustration unforunately in this case there was no way to know in advance the pump would fail. Knowing this was an extraordinary event we hope you will give us another chance to show you the quality hospitality you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United States
1 review
Reviewed November 18, 2013

Pleasant and helpful staff. Just had an issue with no water for 2 days, and not much communication. I could deal with the lack of water better if I were more informed so i could decide what route would work best for me with the circumstance.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 25, 2013
Please accept our sincere apologies for the frustration this incident has caused you. We share your frustration and appreciate the feedback concerning our communication to the guests. Knowing they deserve the best in service we will add this to our ongoing safety training . We hope you will give us another chance to show you the quality hospitality you deserve should you return to our area in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 18, 2013

This hotel is really convenient to Dulles (previously I've only used BWI). Upon entering the hotel, I noticed that it was a professionally looking convention center. The front desk staff (Candee) was very cordial and engaged me in conversation other then the normal 'check in chatter'. To me that was important as I travel so much for work.

My room was a 2 Queen suite with comfortable beds, a desk in the main living area, microwave, and mini fridge. I was more than pleased with my room as it was clean, comfortable, and I loved that the desk was in the main living area as opposed to the bedroom. 2 flat screens rounded out the ensemble.

Breakfast was tops in this hotel! While it was serve yourself, there was a yogurt bar, a hot food bar (with eggs, bacon, sausage, biscuits, waffles, gravy, etc.), made to order omelets, pastry area, and coffee. I was shocked to find that it was complimentary!

I used the fitness room twice for cardio. As the weather turned cold during my week, I appreciated the treadmills.

There are numerous restaurants around the hotel to fit any budget, with some even in walking distance.

The hotel also has a shuttle, but I'm not sure of the details as I needed a rental.

My only complaint is that I booked through my airline, which was about $30/night higher than booking on trip advisor!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, December 18, 2013
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KING OF PRUSSIA, United States
1 review
Reviewed November 17, 2013

no water for 5 plus hours had to determine where to go to the bathroom could not take a shower many other customers were very angry have stayed there three times before but will never stay again whyyyy do I have to leave at least 200 letters for a review the last day was terrible

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, December 18, 2013
Please accept our sincere apologies for the hassle and frustration this incident has caused you. Unfortunately the circumstances described were beyond anyones control. We hope you will give us another chance to show you the quality hospitality you deserve should you return to our area in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
reading, United States
1 review
Reviewed November 15, 2013

poor customer care. The bathroom was never cleaned or wiped down. Not much of a "vacation" when I am cleaning the bathroom AFtER housekeeping comes in. I also shouldn't have to chase down the housekeeping staff to replace my shampoo TWO days in a row!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patrice O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 18, 2013
Thanks for your review. I am very sorry we did provide you with the quality of services you deserve. This is not typical of our hotel and staff, We are always looking for ways to improve our guest experience and your review will help us do just that. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Virginia, United States
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2013

I recently attended the Fall Conference for the NOVA Chapter of the IAAP. While I cannot speak for the room accommodations, as I am local, the meeting and dining spaces provided were perfect for our group. The food provided was much more than I expected and was very pleased. The selections were well-prepared and seemed to satisfy all. Definitely look forward to another event hosted there soon!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Larcy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 18, 2013
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and food. I will certainly share your feedback with my Team and look forward to hosting your group again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ashburn
0.0 mi away
Homewood Suites Dulles - North / Loudoun
1.6 mi away
Hilton Garden Inn Dulles North
3.3 mi away
SpringHill Suites Ashburn Dulles North
Show Prices
Show Prices
Show Prices
1.6 mi away
Aloft Dulles Airport North
1.9 mi away
DoubleTree by Hilton Hotel Sterling - Dulles Airport
5.2 mi away
Embassy Suites by Hilton Dulles Airport
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Dulles - North/Loudoun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Dulles - North/Loudoun

Property: Embassy Suites by Hilton Dulles - North/Loudoun
Address: 44610 Waxpool Rd, Ashburn, VA 20147-6924
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Ashburn
#1 Green Hotel in Ashburn
#4 Business Hotel in Ashburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Dulles - North/Loudoun 3.5*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Dulles - North/Loudoun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Dulles-North/Loudoun Hotel Ashburn
Dulles Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing