We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Great for Business Travel” 4 of 5 stars
Review of Embassy Suites by Hilton Dulles - North/Loudoun

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Embassy Suites by Hilton Dulles - North/Loudoun to your Saves list
Embassy Suites by Hilton Dulles - North/Loudoun
3.5 of 5 Hotel   |   44610 Waxpool Road, Ashburn, VA 20147   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
STOP CLICKING AROUND
Ranked #1 of 5 Hotels in Ashburn
Certificate of Excellence
GreenLeadersBronze level
Chicago, Illinois
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great for Business Travel”
4 of 5 stars Reviewed November 18, 2013

This hotel is really convenient to Dulles (previously I've only used BWI). Upon entering the hotel, I noticed that it was a professionally looking convention center. The front desk staff (Candee) was very cordial and engaged me in conversation other then the normal 'check in chatter'. To me that was important as I travel so much for work.

My room was a 2 Queen suite with comfortable beds, a desk in the main living area, microwave, and mini fridge. I was more than pleased with my room as it was clean, comfortable, and I loved that the desk was in the main living area as opposed to the bedroom. 2 flat screens rounded out the ensemble.

Breakfast was tops in this hotel! While it was serve yourself, there was a yogurt bar, a hot food bar (with eggs, bacon, sausage, biscuits, waffles, gravy, etc.), made to order omelets, pastry area, and coffee. I was shocked to find that it was complimentary!

I used the fitness room twice for cardio. As the weather turned cold during my week, I appreciated the treadmills.

There are numerous restaurants around the hotel to fit any budget, with some even in walking distance.

The hotel also has a shuttle, but I'm not sure of the details as I needed a rental.

My only complaint is that I booked through my airline, which was about $30/night higher than booking on trip advisor!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, December 18, 2013
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

600 reviews from our community

Traveler rating
    299
    168
    64
    42
    27
See reviews for
233
95
30
203
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
KING OF PRUSSIA, United States
1 review
3 of 5 stars Reviewed November 17, 2013

no water for 5 plus hours had to determine where to go to the bathroom could not take a shower many other customers were very angry have stayed there three times before but will never stay again whyyyy do I have to leave at least 200 letters for a review the last day was terrible

  • Stayed November 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, December 18, 2013
Please accept our sincere apologies for the hassle and frustration this incident has caused you. Unfortunately the circumstances described were beyond anyones control. We hope you will give us another chance to show you the quality hospitality you deserve should you return to our area in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
reading, United States
1 review
2 of 5 stars Reviewed November 15, 2013

poor customer care. The bathroom was never cleaned or wiped down. Not much of a "vacation" when I am cleaning the bathroom AFtER housekeeping comes in. I also shouldn't have to chase down the housekeeping staff to replace my shampoo TWO days in a row!

  • Stayed November 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patrice O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 18, 2013
Thanks for your review. I am very sorry we did provide you with the quality of services you deserve. This is not typical of our hotel and staff, We are always looking for ways to improve our guest experience and your review will help us do just that. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Virginia, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

I recently attended the Fall Conference for the NOVA Chapter of the IAAP. While I cannot speak for the room accommodations, as I am local, the meeting and dining spaces provided were perfect for our group. The food provided was much more than I expected and was very pleased. The selections were well-prepared and seemed to satisfy all. Definitely look forward to another event hosted there soon!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Larcy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 18, 2013
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and food. I will certainly share your feedback with my Team and look forward to hosting your group again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, New Jersey
1 review
5 of 5 stars Reviewed November 9, 2013

It is very difficult to find accomodations for a family of 6 without booking two rooms. The room was comfortable for us all. The breakfast is the best breakfast of any hotel visit that we've been at! Made to order omlets, french toast. pasteries, yougurt with granola! Something for everyone! The staff was very friendly and the hotel was very clean!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michele J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 18, 2013
Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumfries
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 31, 2013

First time at this property. Plenty of space and good amenities. The only discomfort was the temperature in the huge atrium - too cool. The complementary breakfast included made to order omelets was excellent. Could have used more table and chairs during that period.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank papajoe50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, November 18, 2013
Thanks for your review. I am very happy we were able to provide you with the quality of services you deserve. I am sorry for the atrium temp inconveniences you experienced during your time with us. We are always looking for ways to improve our guest experience and your review will help us do just t
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
1 review
2 of 5 stars Reviewed October 27, 2013

For the price paid the room was not very good. It was in poor condition. The carpet was torn and the room itself was not very good. It was not up to Embassy Suites standards. I would not stay at this location again.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jruedinger, General Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review, October 28, 2013
Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet your expectations. Thank you again as I appreciate your honest feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ashburn
1.6 mi away
Hilton Garden Inn Dulles North
1.6 mi away
Aloft Dulles Airport North
0.1 mi away
Homewood Suites Dulles - North / Loudoun
Show Prices
Show Prices
Show Prices
3.2 mi away
Country Inn & Suites By Carlson, Washington Dulles International Airport
3.3 mi away
SpringHill Suites Ashburn Dulles North
1.9 mi away
DoubleTree by Hilton Hotel Sterling - Dulles Airport
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Dulles - North/Loudoun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Dulles - North/Loudoun

Property: Embassy Suites by Hilton Dulles - North/Loudoun
Address: 44610 Waxpool Road, Ashburn, VA 20147
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Ashburn
#1 Green Hotel in Ashburn
#4 Business Hotel in Ashburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Dulles - North/Loudoun 3.5*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Hotwire, Odigeo, Expedia, Priceline and Travelocity so you can book your Embassy Suites by Hilton Dulles - North/Loudoun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Dulles-North/Loudoun Hotel Ashburn
Dulles Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing