My family's home burned on 2/10 - Disaster services with our insurance company got us in the Homewood Suites so that we could all be together (2 teenage boys, an older teenage daughter, myself and our dog!). We were thrilled with the service, the patience with our devastation, our sometimes zombie-like appearance.
Everyone there was so personable, they treated us like family and they were our home for 10 days while we were displaced from our home and before we got into our 'semi permanent' residence.
Homewood was a joy, the food was excellent - and I had mouths to feed - just a couple of days and the breakfast/dinner staff knew us and took such good care of my boys!! It was so nice not having to worry about food when I had so much other to deal with.
The level of service, the management team, the wait staff, and all of the employees were aware of our needs and did anything they could to make our stay as comfortable as possible under our circumstances.
Thank God for the soft nerf darts and the indoor pool/jacuzzi - great way to work off some pent in teenager energy!
Thank you Homewood Suites, for your excellence in service and the caring shown to my family in our time of total devastation!
- Official Description (provided by the hotel):
- Our extended stay Dulles Airport hotel is designed to make you comfortable, whether you're traveling for a few nights or longer. Our accommodations near Dulles Airport feature spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, 2-burner stove and dishwasher. You'll find enough space for work, study or entertaining - plus all the comforts of home including two remote control TVs, complimentary high speed internet access, and two phones with voice mail. Enjoy a complimentary Suite Start™ hot breakfast seven days a week and a Welcome Home® Reception featuring a complimentary light meal and beverages Monday through Thursday evenings (local laws apply). ... more less
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- Also Known As:
- Homewood Suites Dulles - North / Loudoun, Va Hotel Ashburn
- Homewood Dulles
- Dulles Homewood Suites