We reserved seats in advance for 7 of us to go on a Tuesday night during one of their pre-opening staff training nights. The place was very clean but again it had only been open to the public 2 days. We ordered reserved seating a few days in advance and were stuck with only front row seats being available for 7 of us. The front row isn't as close as a normal movie theatre so that was nice but it still was too close for my liking. We arrived early as suggested on the website and checked in the kiosk using my credit card. There was someone there helping everyone figure out the kiosk which was helpful since it was busy. We hung out in the lobby for a few minutes until it was time for our theatre to open up. There is a bar area but we didn't go inside. We quickly found our seats and were promptly greeted by a server who explained how we order food and drinks using the paper folding method. We placed our order and about 20-30 minutes later it arrived- we expected this wait since that was detailed on the website. My friend's food arrived before her drinks and it took 4-5 times asking different attendants before the brought them. This isn't a ding since it was a staff training night and mistakes were expected. The problem was her son ate some of his cheese pizza and the sauce was spicy so he complained the whole time and we of course offered him our drinks but he was too embarrassed to accept our offer. Eventually after having a burning mouth he broke down and accepted drinking from our drink. I'm sure this snag has been worked out now that everyone is trained but my recommendation is to have a drink station in that server room in the theatre so one of the 5 people we informed could have easily got two drinks immediately. I thought the bathrooms were small for the size of the theatre and dark but maybe that's part of the decor or ambiance they were trying to achieve? Overall it was a great night and we enjoyed the food we ordered: cheese and pepperoni pizza for the kids, chips and queso for me, two orders of mozzarella sticks for my son, homemade buttered popcorn like you'd make at home, and I ordered some type of flavored tea which was good. They also had root beer floats and hot chocolate that my kids ordered. If you want more food all you have to do is stick a new folder piece of paper with your order sticking out- very easy system. We are on a tight budget so we will be back but not often due to the cost for 7 people to see one movie and eating is well over $100.
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