Our active group of five ladies were in the area to attend an out of town wedding. We needed to change our reservation date for the bikes at the last minute, but they were very accommodating. The Washington & Old Dominion Trail is just a few minutes from the pick up spot, which made it very convenient for us, since we went on our own. This is a very well maintained paved trail, so it can get quite busy.
We did have a minor problem with one of the bikes (gears), but thankfully one of the ladies is an avid rider and was able to make it work. Overall the bikes are very nice, and the customer service we received was top notch. Thank you Get Out & Go for a great experience and your kindness!