Very hard to find according to hotel website 10minutes from Dulles Airport not true. It took us almost 30min ride plus waited for the hotel shuttle for at least 40 minutes. WHAT A NIGHTMARE EXPIRIENCE !!! The lobby is modern with cheap style furnitures totally different from other hotel and not even close to W hotel. We waited 10 minutes at the desk before someone show up to check us in from smoke break. The hallway on the 5th floor is dirty and the elevator needs to be mop some air fresher. Our room was decent size but no bathroom door and the mirror is broken, we have a king bed with 2 very small pillow no extra in the room. Missing bath towels had to call for one and it took 1hour for them to deliver 2 bath towels. There was a big stain on the carpet by the bed gross. The hotel is a dump! Management doesn't care about the condition and cleanliness of this place.
- Official Description (provided by the hotel):
- Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more less
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- Also Known As:
- Aloft Ashburn