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“Solo Business Traveller”

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Hilton Garden Inn Dulles North
Ranked #2 of 5 Hotels in Ashburn
Certificate of Excellence
Reviewed April 29, 2013

The hotel check-n lady was very competent and complementary airport shuttle service was prompt. The hotel is close to the freeway in somewhat rural surrounding but there is a well-stocked 7-11 in front of the hotel. If you have to go to Washington, the only Metro option is to take the Hotel shuttle to the Dulles Airport and take bus 5A to Roslyn or L'Enfant plaza. Metro Bus 5A only accepts exact cash and the fare is $6 (April 2013).

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank fq2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this reviewResponded May 3, 2013

Thank you... we appreciate your positive comments and great recommendation! I glad we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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471 - 477 of 594 reviews

Reviewed April 29, 2013

The only negative was check-in was entirely too long. Other than that, my experience was fine. The rooms were clean and appropriately appointed. There was a nice selection for breakfast. I would stay here again.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Paul Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this reviewResponded April 30, 2013

Thank you for taking the time to review our property! I am glad to hear your stay was enjoyable.

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Reviewed April 28, 2013

Not bad. Prices are reasonable. Breakfast however is not included. Bar Prices are a little high. The room was nice. All updated furniture and flat screen tv. The shower was very nice and bathroom was clean.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this reviewResponded April 30, 2013

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel.

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Reviewed April 24, 2013

having booked the romance package i was expecting it in the room or to be brought up shortly after arrival. the front desk acted surprised when i pointed out that i would like it when i did. being booked on the same floor as a school outing with a bunch of children didn't seem very romantic at 630am when they were woken up by loud knocks on the door.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Gavin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this reviewResponded April 26, 2013

Thank you for sharing your recent experience with us. We deliver our romance package amentities after you check in the hotel so the items do not set in the room too long to keep them fresh. We did have a tour group leaving early to visit Washington DC and I am very sorry they were a little noisy leaving in the morning. I have not spoken to you about this situation and would like you to contact me personally so we can resolve this to your satisfisfaction.

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Reviewed April 9, 2013

This hotel is new and clean. We took advantage of the shuttle service to and from Dulles. We didn't rent a car, so we used the shuttle to get to the airport to hookup with public transportation. It's not the speediest way to go, but it worked for our schedule.

The front desk staff was terrific. We had an issue during our stay (fire alarm) and they made took care of us. The breakfast (~$10 per person) was good and it's great to have complimentary coffee in the lobby 24/7.

  • Stayed: February 2013, traveled with family
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Thank Anita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this reviewResponded April 11, 2013

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I am very sorry about the fire alarm going off during your stay.

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Reviewed April 8, 2013

Although the front desk employees were very nice, the hygiene of the room, bathroom and other areas was very questionable.
I stayed twice, one night each, and would not recommend it. Pillows and beds were not very clean either.

  • Stayed: March 2013, traveled on business
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Thank JohnKT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this reviewResponded April 9, 2013

Thank you for sharing your recent experience with us. Our Hilton Garden Inn is ranked in the top percentile in cleanliness. I have not spoken to you about this situation and would like you to contact me personally so we can resolve this to your satisfisfaction.

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Reviewed March 24, 2013

This was a fine experience for us. Our daughter was in for business - staying at this hotel - so we did too. The staff was helpful to us and friendly. Other people complaining must have had a bad attitude because the staff was super for us. Our room was clean and as expected. The breakfast was as expected. It was inauguration weekend so there were some inconveniences but that was not due to the hotel - it was due to the other guests. I would definitely stay at this hotel if I had the occasion to do so again. Best for Dulles airport rather than DC business. The only reason we rated this hotel a 4 rather than a 5 was because the bar closed a little earlier than we would have preferred.

Room Tip: Ask for a room away from the highway.
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  • Stayed: January 2013, traveled with family
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Thank DLemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this reviewResponded March 26, 2013

Thank you... we appreciate your positive comments and great recommendation! I glad we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dulles North

Address: 22400 Flagstaff Plz, Ashburn, VA 20148-2400
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ashburn
#3 Business Hotel in Ashburn
Price Range: $84 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dulles North 3*
Number of rooms: 135
Official Description (provided by the hotel):
Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dulles North Hotel Ashburn
Hilton Garden Inn Ashburn

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