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“Beautiful property with a great accomodating staff” 4 of 5 stars
Review of Hilton Garden Inn Dulles North

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Hilton Garden Inn Dulles North
Ranked #1 of 5 Hotels in Ashburn
Certificate of Excellence
Newport News, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful property with a great accomodating staff”
4 of 5 stars Reviewed February 25, 2013

This is a great property and worth staying out. Great location right off the Greenway which is easy access to the Dulles airport corrider. Great friendly staff who were accomodating and helpful. The spa was not as warm as should have been but that was minimal issue. Food was delicious and not the usual hotel cuisine so eating at restaurant will save you time and travel and you will have a great meal.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Andrea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, February 28, 2013
Thank you for taking the time to write and share your recent experience with us. I will share your comments with my team. Please come back and see us next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

Traveler rating
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    54
    25
    16
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
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English first
Chandigarh
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 1, 2013

If you have business in the Dulles area this is a great choice: Easy to access, easy parking, free wifi and a decent pool/spa/exercise area.

Rooms were simple and clean. They could have been a little nicer for the price, but still worth it.

The only question mark is the food. Very disorganized breakfast with inconsistent service. Some times there is a chef who makes custom breakfast orders and someone to serve coffee, other times you will only find cold cereal, rubbery eggs and have to walk to the lobby for coffee. Very limited choices outside of breakfast.

If not for the breakfast service, this would be 5 stars!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Sector18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, February 4, 2013
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel and what we can improve on. Every morning breakfast is served, everything from waffles and French toast to eggs and cold cereal. Our breakfast is "cooked to order" placed with our Chef.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglas, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 31, 2013

This was a very nice place. Easy to find, great location, easy access from highway and from Airport. Staff was very friendly and accommodating. Loved the free in room WiFi - this is a todays standard defacto. Warm reception, nice reception area. They got the simple things right and that makes all the difference.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shai L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, February 3, 2013
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, Connecticut
Level Contributor
119 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed January 29, 2013

This is a great location for business near Dulles and the toll road. Near mny datacenters. Great food and great rooms all in one convenient location.

Well equiped exercise room and pool/sauna a welcome break after the work day.

Lobby also great place to meet clients with several areas for intimate conversation.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ted L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, February 3, 2013
Thank you taking the time to post your comments We appreciate your positive and great recommendation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed January 23, 2013

I'm a Hilton Honors member and travel frequently for business. This hotel is what I've come to expect from the HGI brand, which is a clean facility, comfortable, business-friendly rooms at competitive rates.

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Redbird95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, February 3, 2013
Thank you for taking the time to write and share your recent experience with us. I will share your comments with my team. Please come back and see us next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed January 22, 2013

Arrived and was informed my reservation had been modified. I was forced to change rooms in order to accommodate my reservation window. Subsequent room was not on par with previous room. Front desk was very helpful and courteous as well as the food service personnel, however, the food was horrible, breakfast and dinner. I recommend you eat elsewhere and double check your reservation before your arrival.

  • Stayed January 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kennethrboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, January 25, 2013
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear positive comments about our team and the hotel as well as areas where we can work to improve. I will make sure to share both the positive and issues with our American Grill with our team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, California
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 21, 2013

I travel to Virginia regularly for business and decided to try this Hilton since the place I normally stay was booked. I liked this hotel, very clean, staff was friendly and helpful and the rooms were very nicely appointed. I walked in and was impressed. The room had a large desk, free wi-fi, comfortable bed, decent sized bathroom with marble counters, a microwave, refrigerator and coffee maker.

All was well until I tried to get some sleep. Unfortunately, this hotel has the under-the-window heating/cooling system that can never seem to run quietly. When the thing kicked on it sounded like a diesel truck was starting up right in my room. I tried using the low speed on the fan to see if this would help and then tried to regulate the room temperature so the heater wouldn't have to work as much but nothing seemed to help. Eventually I ran the heater a bit hot for awhile then shut it off completely. The room did keep some of it's warmth overnight although it was winter and bitter cold outside.

I had thought about making this my hotel when I travel to this area but I'm one of those people who has to get a good nights sleep and this place with the noisy heater just won't cut it. I left the rating as a 4 since it is a good value for business travelers, good service and the breakfast buffet was a very good value.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sandy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, January 23, 2013
Thank you taking the time to post your comments We appreciate your positive and great recommendation! Please let us know next time you make a reservation to put your room on the east side of building. We will also be glad to give you an upgrade.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dulles North

Property: Hilton Garden Inn Dulles North
Address: 22400 Flagstaff Plz, Ashburn, VA 20148-2400
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ashburn
#3 Business Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dulles North 3*
Number of rooms: 135
Official Description (provided by the hotel):
Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dulles North Hotel Ashburn
Hilton Garden Inn Ashburn

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