I stayed at the Sheraton National hotel in May for a conference and had an excellent stay, mainly because of the outstanding service by all staff I encountered. When I arrived, my room had air conditioning issues, and event hough the engineers started fixing it immediately, the front desk staff moved me to a suite to avoid further inconvenience. Throughout my stay, Saleem and Nkuo at the front desk remembered my name and were wonderful. I had to work one evening and ordered room service and it was excellent, as was the service by Mohammed. All of this really made a difference. My room was clean and very comfortable with a great view of the Air Force memorial, Pentagon, and the city. I usually don't sleep well when I travel but I slept like a log in the very comfortable bed. I also was impressed by the food at my conference, which is usually a low point. I highly recommend this hotel and feel that the staff went way beyond professionalism to accommodate me during my stay.
- Official Description (provided by the hotel):
- Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more less
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- Also Known As:
- Sheraton Arlington
- Arlington Sheraton