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The Westin Crystal City
Ranked #14 of 52 Hotels in Arlington
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 24, 2011

Sheraton's comfortable rooms and more comfortable beds made our stay perfect. Everything was clean and well decorated. Staff was helpful, friendly, and courteous. You could not beat the weekend value rates. Close proximity to Metro, a short ride to the Smithsonian and more. We would stay again.

  • Stayed: February 2011, traveled with friends
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Thank Kathleenonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,073 - 1,079 of 1,200 reviews

Reviewed February 20, 2011

I am a Starwood Platinum member and chose Sheraton Crystal City for its location, and the fact that it had an executive lounge. Unfortunately I discovered on arrival that the hotel has no suites at all (apart from one attached to its conference facilities), and that the Executive lounge is pretty much unused during the weekends - a phenomena quite specific to Sheraton hotels in the USA, and not the rest of the world.
As I was SPG Platinum my wifi was free - although in Feb 2011 they appeared to be running a promotion where all guests received free wifi.
The hotel is one of the smaller hotels in the Crystal City area - right next door to the Radisson Blu, Hampton Inn, and very large Marriott Crystal City and Crystal Gateway. It appears to primarily cater to small conferences more than recreational travellers. It is also directly across the road from the Crystal City Metro underground station, and the two rambling underground Crystal City shopping complexes. There are plenty of good restaurants close by, and within walking distance, particularly a couple of streets over on the 12th street side of the Crystal City shops.
The public areas of the hotel are rather small, and a lot smaller than what they appear on the website photos. The breakfast buffet is pretty basic, with their a-la-carte menu not being much more extensive. Rooms are comfortable, although a little dated and dark. No particular problems though. The location just across the road from the Crystal City Metro station is excellent. Downtown DC, the Mall, monuments and Smithsonian are literally only two or three stops away and very very accessible, at much lower hotel room prices than the downtown hotels. They also offer a free shuttle to Reagan National Airport which is only 5 minutes away.
I was satisfied with my stay, and stayed here because I was an SPG member and this was the best priced of the Sheraton hotels in DC that was still conveniently located, although if I had not been an SPG member I probably would have opted for the next door Hampton Inn (which I have also stayed at previously and found good quality), or at either of the Marriott hotels, which were much larger and offered many more amenities and public spaces.

  • Stayed: February 2011, traveled on business
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Thank Brett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2011

The metro is just one block away and a quick ride to all the D.C. sights. The hotel is very nice, with large, very clean spacious rooms. It's also within walking distance to a lot of restaurants and a very nice mall. We would definately stay here again!

  • Stayed: March 2010, traveled with family
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Thank Pariyorker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2011

I stayed at the Sheraton Crystal City this past weekend (Fri night - Sun night). I booked through priceline and got an amazing bargain ($45/night). The hotel is right across the street from a metro stop. Customer service was impeccable. Clean comfy rooms, with free wi-fi, free starbucks coffee and muffins till 9:00 AM. Very pleased with our visit.

Tip: On nights and weekends the street parking is free. We parked there the whole time and only had to pay a few dollars for the daytime hours we were there.

2nd Tip: We did restaurant.com (sp?) coupon for the Cheasapeake Lounge & Grill ($50 off of $100(. It is at the top of the Hyatt (4 blocks away). Great view of the city and a swanky place to eat.

  • Stayed: February 2011, traveled as a couple
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Thank sunny1392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2011

Over the years, I have stayed at this hotel several times....all stays were o.k....except when the place was full of kids, but one risks that happening at any of the Crystal City hotels. This visit....I repeat...WOW...management should receive a BRAVO for staff training. I was completely blown away by the professional, helpful, friendly, smiling staff from front desk, to phone calls inquiring if all was well, and phone call thanking me for staying at this hotel.....to the doorman (great attitude) and the superior treatment from shuttle driver. Also.,,,,let's mention the very comfortable room.....both room and bath clean, clean, clean! Free Wi-fi during January (let's hope that this is extended.) Free coffee and pastries in the lobby for those not wishing to venture out into the cold (17 degrees yesterday!) I spend a lot of nights in hotels each year.....and this stay ranks right up there at the top of that list......and to all of those staff members with whom I came into contact.....thank you for a great experience!....I'll be back!

  • Stayed: January 2011, traveled solo
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Thank TravelerFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2011

After years of average service and cleanliness, they are trying harder. The staff was friendly and engaged! This is quite a difference. The hotel is well located and the metro from the airport was very easy. What was funny is that they claimed that having a king bed was an upgrade for being a Platinum. Yeah - right. None the less, the lounge was nice.

Stayed: January 2011, traveled on business
Thank United858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2010

Hotel is very clean. Front desk is very friendly and airport shuttle is prompt. The hotel is so close to the airport and close to the metro and tons of food (ruth chris, cosi). The room is comfortable. Lobby is inviting. Great for a quick stay. Room service prices are very fair. Also december is guest appreciation month- so free internet and coffee.

  • Stayed: December 2010, traveled on business
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1  Thank Brandon016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#13 Family Hotel in Arlington
Price Range: $80 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Official Description (provided by the hotel):
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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