We stayed here for 3 nights in March. The hotel is in a excellent location, walking distance to the metro, and the staff is very nice and courteous. Even though it was busy the check-in was quick. My only complain is the standard if the rooms. Pretty much I did not feel as if I was saying at Starwood property--felt more like a run-down motel. Everytime we would sit on the bed, it would make a rocking noise. Beds were wobbly and mattress was caved in. I can go on and on about the furniture/hallway corridors. We could hear other hotel guest conversations while we are inside the room. To sum it up, this hotel needs a major renovation!! I was extremely disappointed at the standard of the hotel.The location and staff is excellent. I'm a loyal SPG member and stay frequently at SPG properties. This was a awards stay and I feel I wasted my hard earned SPG points....wish I could get a refund!!!!
- Official Description (provided by the hotel):
- Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more less
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- Also Known As:
- Sheraton Arlington
- Arlington Sheraton