My stay at this Sheraton was amazing. I drove in PA was a little thrown off and in a bad mood because of the drive, and the fact that there was a major detour with no signage which made my drive longer. My attitude changed as soon as I met Ranjit at the front desk of the Sheraton. He literally answered every single question I had before I could even ask. I think he provided the best service I have ever experienced at any hotel. I had almost forgot to ask about an extended late check out. I was in town for an interview and needed to come back to change and log into work. He was gracious enough to extend my stay to 4:00pm. This was such a blessing because I've stayed places were checking out at even 12:00 seemed like a major issue. The great part was that he asked before I even had to. He gave me some great words of encouragement. He even went so far as to provide a complimentary breakfast buffet. The room was clean and comfortable. The only negative was the heat vent was a little noisy. Aside from that everything about the hotel and the staff was amazing. They definitely have their customer service down. They were very welcoming and if I ever have to stay in the area again this is where I will be staying.
- Official Description (provided by the hotel):
- Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more less
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- Also Known As:
- Sheraton Arlington
- Arlington Sheraton