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“Crystal City Sheraton--Events and Accommodations”

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The Westin Crystal City
Ranked #14 of 52 Hotels in Arlington
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 21, 2011

During the planning of a reunion of Marines who served in Cairo, Egypt during the late 1980s we went directly to the Crystal City Sheraton due to a referral from a friend who is somewhat connected in DC. The hotel offered party rooms to accommodate various events in our schedule to ensure we had many options. During an unscheduled visit to the hotel, Ms. Gamble, Services Manager, found time in her schedule to provide a tour and give us party room options for our events. During our events, the staff was present to ensure everything was set-up and working and also offered additional options that would better serve our event. The staff quickly brought us a table for a cake when they noticed we placed it at a table for guests. The hotel check-in desk were also very helpful and went out of their way to ensure we were taken care of during our stay. I notice an organization the Marines in Cairo are associated with is also having its reunion attendees stay at the same hotel in April and it's not a surprise. The Crystal City Sheraton was part of the reason our first reunion of Marines who served in Cairo, Egypt was a success. Thanks to Ms. Gamble and staff members who provided us such great service.

  • Stayed: November 2011, traveled with friends
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Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,010 - 1,016 of 1,187 reviews

Reviewed November 20, 2011

We visited DC as complete tourists having never been. The Sheraton was just steps away from the Metro which was super convenient. The hotel staff was very accomodating and courteous! However, we were not informed the pool was closed for renovations when we booked so we were highly disappointed as we were travelling with children.
The bar area was lively and fun each night with great staff. Our rooms were very nice and the bedding was plush. I would definitely would recommend this hotel.

  • Stayed: October 2011, traveled with family
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Thank polkadotgirl_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

Checked in today - room is spacious, clean and comfortable. Hotel is just across the street from the Metro station so quick access to everything DC. The hotel staff are super nice - especially Ranjit and Francis - a quick courteous checkin and patient with my many questions. Looking forward to a good night's rest on the really comfortable bed.

  • Stayed: November 2011, traveled on business
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Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

I awoke to chants - where - a bunch of folks with drums out front - 5 stories below.
Never found out what they wanted. The hotel staff kept their cool - and I was able to get a late check-out - 2 PM - no charge. THANK YOU.

Just a couple of blocks from the Crystal City Metro stop and a few slightly longer blocks from a plethora of restaurants. Local one-of-a-kind and chains. Terrific!

Quiet room / very comfortable.

  • Stayed: November 2011, traveled on business
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Thank NewTraveler112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

Hotel was great. Clean, newly renovated, and very nice rooms. The front desk clerks, Ranijt and Dragon, were very courteous and helped me out tremendously. Ranijt went above and beyond to make sure my stay was enjoyable. I definitely recommend this hotel!!!

  • Stayed: November 2011, traveled on business
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Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2011

We had a great experience hosting our conference at the Sheraton Crystal City! Dee Gamble was a tremendous help!! We are planning to return next year- could not have had a better visit!

  • Stayed: October 2011, traveled on business
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Thank Jessica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

My organization chose this hotel to house 11 VIP guests for a week, as well as to hold a one day meeting. The hotel is newly renovated, and extremely convenient to the Crystal City metro and DCA. As the meeting planner for our event, I worked with Ms. Dee Gamble, the service manager, from the onset of the planning process through execution, and let me say that it was a pleasure. I inundated her with quite a few questions and requests, but all were accommodated. She responded in a timely manner, and I was always treated like our group was a priority. On the day of the meeting, Dee stopped by several times to ensure that all was running smoothly, and was easily accessible via phone and email. I don't recall a time when I called and didn't receive an answer on the first or second ring, which is a rare thing these days.

I truly appreciated the professionalism and friendliness of the entire staff. Our group had an enjoyable visit, and I will certainly be recommending the Sheraton to our organization for future events!

  • Stayed: November 2011, traveled on business
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Thank Audrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
Price Range: $118 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Official Description (provided by the hotel):
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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