We stayed here for three nights in the middle of February. My wife and I both went to Georgetown and were back in town to catch some basketball games and see a bunch of old friend. We've never stayed in a Ritz-Carlton before. We usually stay in a Hilton or Hyatt or something along that level. However, the prices for rooms this weekend in DC were high, and there was a great deal at the Ritz, so I decided to splurge to see what it was like.
Location - you can't beat this location, especially if you're going to be taking the Metro anywhere. The entrance to the station is litertally right outside the front door. Plus, the hotel is connected to the Pentagon City Mall with its own keycard entrance. Also, there are shops and restaurants right across the street. Granted, Pentagon City is not the lively place, but it's easy to get anywhere in the DC/Northern Virginia area. In fact, we had a car (we were driving up the coast later that week) and hopping on the freeway was a breeze. There is charge for valet parking (like most places) but the service was quick and the car always ready.
Room - we had a basic room with a king bed. It was clean and in good shape, but nothing more than I would expect at any other decent hotel. From the bed to the desk to the TV to furniture to the bathroom, I'm really not sure why one pays a premium for a Ritz room, other than the name. Bed was very comfortable. There was a safe and cash mini bar. Internet service worked fine, but cost. We were on a middle floor and had a view of the top of the mall.
Dining - only had sunday breakfast at the Fyve restaurant. A friend staying there had it included in his package and I ate free. Excellent food and choice. It was a buffet setup with high quality meats, cheeses, fruits, grain products, etc. You could get an omelet cooked to order. Also, the waitstaff brought juices, bread products, etc. Excellent meal and worth the price (if I'd been paying).
Service - this is where you'll notice a difference from other hotel. Opening your car door for you, opening the door to the hotel, stocking your car with bottled water, bellboy up to your room, offering to get your ice, etc. turndown service, etc. However, for someone not quite used to such attention, it could be unnerving.
Overall - very good hotel. No complaints, but it the value just didn't seem to be there.