The Hyatt Crystal City would have been a really nice place to stay except......I had to experience the horrible nightmare of a large conference that took over the whole hotel!! The wait for the elevator was absolutely ridiculous. Every elevator was packed with people from the conference all day long!!!!! We had to wait anywhere from 15-20 minutes or longer for an elevator and there were six elevators!!! We had to let five or more elevators pass us by b/c we could not squeeze on the elevator.And when we did get on an elevator it stopped on almost every floor to let someone out. The parents let the kids do whatever they wanted to do and run all over the hotel destroying and littering every floor. The pool area was disgusting because of the kids that were rowdy, loud, rude, pushing little kids and acting crazy. There was no supervision for these children.
And forget about checkout day waiting for over 30 mins for an elevator and everyone from my party could not get on the elevator. It took us three trips to get down to the lobby. It took us 45 mins in total to get to the lobby. The elevator stopped on every floor and the people from the conference were pushing and shoving trying to get on the packed elevators. One guy piled his suitcases on top of my suitcases while pushing me to the back and I just barely fit on the elevator??!!!! The door couldnt even close b/c of the man.Talk about rude!!! It was a horrible nightmare. Its a wonder the elevators didnt break down. I am warning everyone MAKE SURE YOU CALL TO FIND OUT IF THERE WILL BE LARGE CONFERENCES AT YOUR HOTEL BECAUSE THEY WILL MAKE THE HOTEL EXPERIENCE A LIVING NIGHTMARE! The Hyatt was unable to accomodate the large groups and it was more than one large group. I dont think I will stay at this hotel again. I am traumatized!!!
- Official Description (provided by the hotel):
- Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more less
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- Also Known As:
- Hyatt Regency Crystal City Hotel Arlington
- Hyatt Regency Arlington
- Hyatt Arlington