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Hyatt Regency Crystal City at Reagan National Airport
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Reviews (2,172)
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All reviewscrystal citycinnabar restaurantlobby barroom serviceshuttle servicelegal seafoodfree shuttlemetro stationbreakfast buffetvery nice hotelking roomchecking innational airportthe room was nicedc areafew blocksconference
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1,495 - 1,500 of 2,173 reviews
Reviewed April 5, 2014

Stayed for a conference so it was very convenient as all of the sessions were within the hotel. The hotel itself and the accommodations were very nice. My room was spacious, comfortable, clean, staff was pleasant, etc. But the area felt very much like a concrete jungle. The hotel was not even particularly close to the restaurants in Crystal City. And there are so many nice areas in and around DC, I'm not sure why anyone would stay here if they were not attending a conference or some other type of group event, unless they needed to be near the airport.

  • Stayed: March 2014, traveled on business
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Thank Monica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattCrystalCity, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded April 14, 2014

Thank you for sharing your comments in regards to your recent stay with us, we always appreciate the feedback. We are delighted that you found the hotel and the staff to be so pleasant. We are sorry to hear that you found Crystal City to be a 'concrete jungle'. Next time you are in town, see our Concierge for some great dining and other recommendations here in Crystal City. Thanks for choosing Hyatt!

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Reviewed April 1, 2014

We love staying at this Hyatt. It is a beautiful, comfortable hotel with welcoming employees. We choose it because of its close proximity to Reagan National airport (DCA), and ease of using the Metro if sightseeing. If renting a car, the location is very convenient for getting to DC, or to Old Town or suburban Alexandria because of its proximity to the GW Parkway. Rooms great-shuttle convenient. We had breakfast in hotel and it was very good. This is our go-to hotel in this area.

  • Stayed: January 2014, traveled with family
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Thank nexttripleez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattCrystalCity, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded April 14, 2014

Thank you for such an amazing review and thank you for your loyalty to the Hyatt Regency Crystal City! We are honored to be your 'go-to hotel' whenever you are in the area. We are also happy to hear that the location works well for you and you enjoy the hotel and the staff so much.

We can't wait to have you back with us!

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Reviewed March 31, 2014

Hotel staff were welcoming & very efficient, as I was able to check in 3 hours early! Room was clean & comfortable with a great view! What I really liked & took advantage of was the Metro shuttle, making getting back & forth to DC much easier! Only thing missing were the "Cherry Blossoms"! Kudos to all!

  • Stayed: March 2014, traveled solo
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Thank rueb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattCrystalCity, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded April 14, 2014

Thank you for choosing us during your visit to the DC area. I am sorry you missed out on the Cherry Blossoms; you will have to come back and visit us again next spring! Thank you for posting your comments on TripAdvisor.

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Reviewed March 23, 2014 via mobile

This hotel was conveniently located just outside of downtown DC. They provided a free shuttle to the closest metro stop as well. The overall hotel was great with good amenities and friendly staff; the bathroom was a bit small and I was dissatisfied with the sheets - they didn't use fitted sheets and they slipped off the bed. Would definitely stay here again and would recommend to others.

Stayed: March 2014
Thank ESGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattCrystalCity, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded April 14, 2014

Thank you for sending a review of your experience to TripAdvisor. I am glad you took advantage of our complimentary shuttle service and you found our location to be convenient to DC. We hope you will stay with us again soon!

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Reviewed March 23, 2014

We stayed here and thought it was an awesome hotel. Beautiful lobby and very helpful staff. It's hard to understand how there could be any derogatory comments. The room is huge and the bed is very comfy. Everything was very clean and modern. Great breakfast in the morning at the on-premise restaurant (lots of choices from the menu and also a delicious breakfast buffet). Our only gripe about the weekend was the $27 a day for parking.

Room Tip: Choose a room on one of the higher floors. Great views.
  • Stayed: March 2014, traveled as a couple
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Thank seattlelover317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattCrystalCity, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded April 14, 2014

Thank you for taking time to write such a great review of a 'Great Hotel'. We are always happy to go above and beyond to make our guests comfortable and it is so wonderful to hear that you enjoyed your room as well as our breakfast options. Thanks for choosing Hyatt!

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