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“80 degrees, cherry blossoms and a comfortable hotel” 4 of 5 bubbles
Review of Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Ranked #18 of 50 Hotels in Arlington
Certificate of Excellence
GreenLeadersSilver level
Everett, Washington
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“80 degrees, cherry blossoms and a comfortable hotel”
4 of 5 bubbles Reviewed April 13, 2013

This is my fourth trip to Washington DC in 18 months and first time at Hyatt Regency Crystal City. Flew into DCA on April 7th, found the hotel shuttle easily and was checked in 20 minutes after the flight landed. Room 1534 didn't have much of a view but the room itself was sparkling clean with comfortable beds, hot shower and everything worked perfectly. Easy access to METRO by shuttle and plenty of good food within walking distance of the property. Cinnebar restaurant inside the hotel was okay but pricier than we liked. Victoria at the front desk went the extra mile every time we met from check-in to check-out. Convention rate was $229 but we paid $289 for Sunday night. But when the Cherry blossoms are popping it is expensive everywhere in DC. Do not make a call on the room phone as the rates are out of this world! We would stay there again.

Room Tip: Ask for a room with any view other than the brick wall of an adjacent building.
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,618 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (232)
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English first
Long Beach, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

Nice Hotel. Husband went for a conference I went for fun! Good service; nice staff; clean hotel; restaurant Cinnabar has good food. BUT hotel is within walking distance of THE BEST fish restaurant "Legal Sea Food" . They have shuttle service to and from metro and airport. Had a great time and stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 12, 2013

The staff was excellent. The service was great and the hotel room was just right. Enjoyed it. The front desk was accommodating and friendly. I did not get a requested item I had asked for from room service but that did not hamper my stay.

  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bothell, Washington
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed April 11, 2013

Just got back after staying here for a business meeting. Location is great if flying into Regan National, free shuttle. Also have free shuttle to metro stop about 9 blocks away.
Hotel was typical Hyatt..neat and clean. Room was Ok. Same neat and clean . Bed was just Ok.
Cinnabar is there main restaurant. Did not eat here after looking at menu. Would have to take out second mortgage to have a meal. Chili's 2 blocks away. Lobby has a small bar. Staff was friendly but shorthanded at the bar. Order two drinks at a time.
Misplaced my cell phone and had to use hotel phone...they charged me $22.00 for two calls that lasted a total of 3 minutes!
This was my first time to DC and I was there just in time to see the cherry blossoms which was really cool.
At almost $300 a night it did not seem like a good value. Since I was here for business I did not shop around. That may be the going rate. There are several other hotels within a block of this place. So check rates of some of the other local hotels before staying here.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

The hotel is great with great lobby, services, room. Our kids were looking forward for the pool, unfortunately it is closed (outdoor pool), only open from Memorial Day to Labor Day. Wish they have an indoor pool! The hotel only offers free WIFI at the lobby, if you want WIFI in your room, you pay $9.95/day. It is very inconvenience since we have to go down to the lobby to update our iPad games all the time. If you drive your car to the hotel, you can park (valet) for $27 a day. We found that next door parking garage (outside) offers a better rate than the hotel, oh well....

The shuttle to the metro station runs every 15 mins thru 9 pm. The drivers are very nice, they even accommodate some guests going to local restaurants nearby or being dropped to their car parking nearby. They offer small bottle of waters for the passengers, which we found a super nice gesture.

In the room if you forgot to bring a toothbrush or something, there is a list of things that they can provide you without extra charge.

And if you are thirsty, a $5 of a liter of bottled water (Aquafina) is available in the room.

Our coffee maker somehow didn't work the 1st day we came. I thought it wasn't a big deal. There is a starbucks closeby that I can go. On the way out we bumped with Jennifer (a housekeeping), we told her about it, The next day she asked us again. It was very nice of her to make sure that our coffee maker works.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kmiggiani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, LA
Level Contributor
264 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed April 9, 2013

The hotel is in a good location and rooms are above average. Problems: hotel gave me a hard time about honoring a rate; no mini fridge in room; hotel was full of people for business conference and had only one bartender on duty; all the keys stopped working after the second day. Not worth $289 per night. Bright spot was front desk staff who did their best to make all better.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BTRtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

I have been to this hotel a number of times in the past but this was the first since their renovation. The rooms continue to be spacious and very comfortable. The lobby and restaurants are all fantastic. The location to both the airport and to downtown DC is excellent. A top pick for staying in the District.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kingjn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Property: Hyatt Regency Crystal City at Reagan National Airport
Address: 2799 Jefferson Davis Hwy, Arlington, VA 22202-4002
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Official Description (provided by the hotel):
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington

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