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“Superbly Trained Staff in a Well-Run Hotel” 5 of 5 stars
Review of Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Ranked #15 of 49 Hotels in Arlington
Certificate of Excellence
GreenLeadersSilver level
White Plains, New York
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Superbly Trained Staff in a Well-Run Hotel”
5 of 5 stars Reviewed December 10, 2012

I've stayed here for conferences for many years. The front desk staff is friendly, accommodating and most of all, very competent. They handle everything quickly and with a smile. The rooms are surprisingly nice, and housekeeping does a good job.
The immediate neighborhood is a little sterile, though there is a Starbucks just around the corner, and restaurants a few blocks away, and an easy cab ride to places like Pentagon Row. And it's a great location for quick access to DC proper without the downtown price tag.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Globetrotter613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (217)
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English first
Oakland, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 10, 2012

This is a great hotel for travelers who need close proximity to Reagan National Airport. The rooms are clean, the decor is stylish, and the furnishings are new. The staff was professional and eager to please. When we booked our room, we paid a little extra for the breakfast package, and it was worth it-- their breakfast buffet is good for the price.

Our only complaint: the walls are thin, so we had some noise issues with our neighbors. We complained about this noise to the front desk, and they resolved the situation promptly.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MrTraveler4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

Great lobby. Lobby bar has a great $6.00. Appetizer menu. Shuttle is a little slow for picking up at hotel. May need more buses or run every 15 mins as opposed to 20mins. Clean rooms great views. Location is excellent lots of restaurants and shopping near by.

Stayed December 2012, traveled on business
Helpful?
1 Thank Flyboydtw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
4 of 5 stars Reviewed December 9, 2012 via mobile

I stayed here for a conference and would never choose the concrete soulless location of Crystal City on my own. With that said, the hotel itself was a nice surprise. The room was large, sleek and had nice amenities such as a nice sofa. Shuttles run regularly to the Metro and the airport. The gym was well equipped. The conference rooms were comfortable and the food was edible.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MBindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Fernando, Trinidad
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 8, 2012

We stayed at this hotel after our flight out of DCA was cancelled. We hopped onto the shuttle and went for an impromptu stay. The front office staff was helpful and quickly got us checked in. Thankfully. There were large screens to check departure and arrival information in the lobby area, and more elevators and restaurants to choose from at this one hotel. The lobby area was very inviting.
Our room was more inward facing so there was no great view, just the atrium glass that was right below us. We felt as if it were a flight crew room as it was so dark. We were still happy to rest our heads somewhere that was not in DCA airport which was freezing.There were some issues with the water in the bathroom not being hot enough, and this was in the winter season. Nevertheless, the room was clean and comfortable and lived up to the Hyatt standard.

Room Tip: Ask for a room with a city view
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PaulaMar_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
95 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed December 7, 2012

The property is located very close to the Reagan Airport with shuttle services to the airport and the nearby subway station. You are greeted by a huge beautiful reception and courteous staff. Rooms are big and beautiful. Though we had to pay for breakfast separately - the spread was huge and sumptuous even for vegetarians! Overall brilliant property with everything that you could ask for from a modern hotel! Worth the money!

Stayed March 2012, traveled with family
Helpful?
1 Thank MeghaJain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WNY
Level Contributor
124 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed December 6, 2012

Very receptive staff and there to make your stay enjoyable. This is a very clean, comfortable hotel near to the Regan National Airport, walking distance to the metro and lots of varied restaurants. Stayed here to attend a conference and it is around the corner to the conference hotel. Room is large, comfortable, good bathroom, great bed, large flat screen and huge sofa with a view! I would certainly return to this location:)

Room Tip: Higher the better view but quiet everywhere.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank elainewny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Property: Hyatt Regency Crystal City at Reagan National Airport
Address: 2799 Jefferson Davis Hwy, Arlington, VA 22202-4002
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Official Description (provided by the hotel):
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington

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