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“A Good Value”

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Holiday Inn National Airport / Crystal City
Ranked #37 of 52 Hotels in Arlington
GreenLeadersGold level
Reviewed July 9, 2004

We stayed here for four days in June. It's on a busy highway, so I would recommend using the free shuttle to the mall and metro instead of fighting traffic and searching for parking spaces. Very convenient!

The room was a little larger than the normal Holiday Inn room I'm used to, which was nice. Did not like the diner in the hotel, as the service staff was incredibly slow. Took 30 minutes to prepare two sandwiches! Every time we got up to leave, the manager rushed over to offer us a free soup or salad and promised us that our food would be right out. We turned down the soup/salad, but were surprised they charged us full price for the lunch. I would recommend skipping the diner as there are several different restaurants within walking distance, as well as at the Crystal City Mall.

All in all, a good value for the money.

  • Stayed: June 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank AlexiaQ561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 - 528 of 554 reviews

A TripAdvisor Member
525
Reviewed May 27, 2004

I stayed 4 nights at the Holiday Inn Crystal City and found the hotel a little above average. Customer service at the desk was friendly and efficient, although my wife was on hold 5 minutes trying to get connected to my room. The room was a little small, but well furnished and clean. The food in the hotel cafe was very good for the price; the menu items were very good and the breakfast buffet was OK. I used the free shuttle from Regan airport and saved a few dollars on a rental car. There are many food places within 2 blocks.

Overall, a good place to stay at the price.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Worcester, VT
12
Reviewed July 20, 2003

Due to the cancellation of a United Airlines flight on the afternoon of 7/18, we were lodged at the Holiday Inn - National Airport - Crystal City. Because of United Airlines' unacceptable customer service, I did not arrive at the Holiday Inn until late in the evening. Needless to say, I was tired and frustrated. Upon arriving in my room, I found that the water in the toilet kept running and I was unable to get it to stop. I called the front desk and they sent a maintenance man to fix it.

The maintenance man checked the toilet and told me that he wouldn't be able to fix it and I would have to move to another room. I said ok - I would go to the front desk and get a new key.

This is the special part!!! He said no, he would do it. The maintenance man went to the front desk, had them change my room, brought me the key to the new room and carried my luggage to the new room. I am sure that is not his job - he went above and beyond what was required of him. I was extremely appreciative of the extra service.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2017
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  • Stayed: May 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Tramutolano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded August 11, 2017
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Reviewed May 23, 2017 via mobile
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Stayed: April 2017, traveled on business
Thank Roberto G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded July 29, 2017
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Reviewed May 22, 2017
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Room Tip: Pida vistas hacia las calles de atrás, es una zona residencial de poco tráfico y poco ruido, preferi...
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  • Stayed: April 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank Maria Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded July 29, 2017
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Reviewed March 26, 2017
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  • Stayed: August 2016, traveled as a couple
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    • Cleanliness
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3  Thank Pavel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Hwy, US Route 1, Arlington, VA 22202-4001
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Arlington
Price Range: $88 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn

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