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All reviews national airport crystal city front desk park and fly shuttle service free shuttle early flight bed was comfortable pleasant stay decent hotel the entire staff air conditioner rental car convenient location rooms are nice free breakfast fitness center
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Reviewed March 20, 2014

Clean tidy quiet relaxing hotel, but the best thing about it is the reception, the best people ever, they make you feel at home among your family, they are yannik, jana, gratzia, ehtiopiean model helena, but the soul and spirit of this hotel is patricia, a beautiful, nice and classy lady with a smiley happy face that filled my day with joy every day, im returning next week to this hotel because of her. Great hotel and great staff, higly recommended.
Rasheed.

Date of stay: March 2014
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Thank Rasheed1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

The Holiday Inn Crystal City is an average hotel. The rooms are getting a little tired and are in need of a make over. The air conditioning unit in my room was very loud, as was the exhaust fan in the bathroom. However, the friendliness, helpfulness and professionalism of the staff were exemplary.

Date of stay: February 2014
  • Trip type: Traveled on business
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Thank Tomby66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014 via mobile

we got stranded in Washington , because of storms in Portland. Holiday Inn offered a great stranded travelers rate. They were very helpful! They have a good restraunt and the rooms are clean. The staff is kind. & helpful for that matter. Good place!

Date of stay: February 2014
Trip type: Traveled with family
1  Thank winthropian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

Mr. Ramon, the hotel manager contacted me personally to answer questions regarding our park and fly package. We stayed here when flying out of National Airport for a weeklong trip and parked our car. Extremely convenient and nice accommodations!

Date of stay: February 2014
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2  Thank Spencer22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2014

My wife and I got stuck in Washington, DC for a night because of massive snow storms in Boston. We ended up having to find a hotel quickly for one night. The airline pointed us toward this one, and we were very happy.

The staff at the front desk seemed to genuinely feel badly for us because we were stuck and exhausted from traveling. They gave us a key to a beautiful room overlooking the city with awesome views.

The room was squeaky clean, and the bed was huge and comfortable. We checked in and went back downstairs to get some dinner at the restaurant / pub that was inside the hotel.

Ali was the manager, and he talked with us quite a bit about where we were from and what happened. He hooked us up with a free dessert. Very nice, and he didn't have to do that.

Our dinner was great, and we headed back to our room. We slept well and quite comfortably. They stock the room with plenty of amenities, so that helped us out quite a bit since our luggage was caught in the system somewhere with the airline.

Thank you, Holiday Inn, for taking care of us during a stressful experience!

Date of stay: December 2013
  • Trip type: Traveled with family
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1  Thank Bills_Journal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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