This hotel offers free shuttle to metro but two nights in a row we received a message saying the circuits were too busy when we tried to call for pickup. All other numbers we dialed worked fine. It was particularly frustrating after spending eight hours getting a broken arm set. We had dashed all over the city getting pain meds. It was freezing cold. The cab company was closed. We arrived 20 minutes before the shuttle stopped but no answer at hotel. We even called another hotel to call them. And we had three kids in tow. We finally begged a bus driver to take us close to hotel. The night manager did not seem to care that we were stranded. Others who called reached a voicemail box. Would a hotel really leave their phone not working for two days and nights or was the night staff choosing to take a nap? We were pleased with hotel until this happened. Now that I think about it, the night that we arrived they told us they were sending a shuttle. After waiting we called again and they said they were off duty. Another Holiday Inn shuttle driver took us to the hotel. I would advise finding another hotel.
- Official Description (provided by the hotel):
- Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more less
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- Also Known As:
- Holiday Inn National Airport / Crystal City Hotel Arlington
- Holiday Inn Crystal City
- Holiday Inn Arlington
- Arlington Holiday Inn