This was our 2nd stay, and like our first, was great. The staff is exceptional, rooms are clean, food in on-site restaurant is very good, and there is extended parking. We were able to leave our car there for the two weeks we were away. The airport shuttle is on-time and frequent. We have traveled to many countries and have been in all kinds of places to stay, and I will tell you that this place is made exceptional because of it's staff. There is an outdoor pool, a work-out room with new equipment, a nice bar and restaurant, a laundry room for guests to wash their clothes, if necessary, and the parking is a ramp attached to the hotel so cars are safe. We will definitely stay here again.

Stayed one night before an earlier AM Flight. Location was very convenient to the airport. Staff at the front desk were excellent, very friendly and professional. Room was very very clean and bed was clean and very comfortable. Had a king bed room and it was the most comfortable bed I've slept in at a hotel. We didn't use any other amenities due to our short stay but if you're looking for a great hotel for your travels, I would highly recommend the Holiday Inn at Crystal City.
Only negative was the parking garage...Although it was located on property under the hotel, it appeared to be very old and was really narrow. If you have a large vehicle I would imagine it might be difficult to navigate the narrow turns. A very small negative for an excellent stay.

For flying into DC (Reagan) for the weekend this is a good place to stay because it is affordable and close to the airport. There is a shuttle that picks you up and drops you off at the hotel (although I would suggest calling when you have your luggage). It is about a 15 minute walk to the Metro (most of which can be down underground) and a 5 minute walk from Legal Seafood. The staff was very helpful the room was clean and modern.

Locationwise is this hotel not excellent for a DC-citytrip. But it's really close to the Airport so for early flights it's perfect. It offers a free shuttle bus to the airport.
If you want to visit DC you can take the shuttle bus to the airport and get on a subway there. Or you can let the shuttle bus drop you off at the Crystal City metro station, which is about 10 min walking from the hotel. It takes max 10 min by metro to DC centre.
We had a great room, on a higher level, which was extremely sound proof. I don't know if the rooms on the lower levels are equally good, so i'd recommend paying/asking for a higher floor because it's located on a really busy street so there's traffic around the clock. Also planes fly by every now an then, but didn't hear them at all.

Breakfast is served in the diner that's attached to the hotel. The buffet is nothing special, but when you negotiate a bit you're able to order from the menu. Everything's fresh and tastes really good.

Overall a great hotel!!

Tip: try eating out at any of the restaurants located in crystal city, there's a great variety of places there!

The Holiday Inn National Airport Hotel in Crystal City is conveniently located only a few miles from Ronald Regan Airport and they run a shuttle 24/7 to and from the airport. I had an early flight out of DCA so decided to stay the night at the hotel, despite being from Northern Virginia. The hotel itself is fairly nice, though the carpet in the hallways and rooms are definitely worn out. The rooms, however, are spacious and well decorated with a large desk area. The sink area is nice and updated but the actual bathroom definitely could use some updating. The shower/tub are old and worn with paint peeling and cracks around the structure. I also thought that the parking signs needed to be larger and better illuminated.

The thing that stood out to me the most was that the staff was incredible. They were very helpful and accommodating. The shuttle service and drivers were superb, as well. The customer service is what took my rating from a 3 to a 4. It was some of the best service I've experienced at a hotel.

It's a Holiday Inn at an airport, what more can I say? The rooms are pretty spacious; the bed was comfortable (including the pillows, unlike other Holiday Inns I've stayed in); it was clean. What made a difference was the staff who were really friendly and helpful, especially the desk staff and the waiters in the National Diner. All of them went out of their way to find solutions to anything (e.g. how to get to Dulles airport, or healthier options on the breakfast menu). The Shittle service from the airport to the hotel was also very efficient. Thank you.

I was stuck in Houston during a recent storm, trying to get to VA. with my daughter and grandkids. When I saw we were not going to get back in time to rent a car to get home, I immediately called Holiday Inn. Yannick, the front desk clerk assured me there would be no problem. The check in time was 1:30 a.m. and we were exhausted from traveling all day. He went over and above what desk clerks do to make our stay restful. All desk clerks should be as friendly and helpful as he was for us.