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“Great Value” 4 of 5 stars
Review of Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport / Crystal City
Ranked #37 of 50 Hotels in Arlington
GreenLeadersGold level
Naperville, Illinois
Level Contributor
524 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
“Great Value”
4 of 5 stars Reviewed February 4, 2014

For flying into DC (Reagan) for the weekend this is a good place to stay because it is affordable and close to the airport. There is a shuttle that picks you up and drops you off at the hotel (although I would suggest calling when you have your luggage). It is about a 15 minute walk to the Metro (most of which can be down underground) and a 5 minute walk from Legal Seafood. The staff was very helpful the room was clean and modern.

Room Tip: High floor
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank mja1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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461 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
Brugge
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed February 2, 2014

Locationwise is this hotel not excellent for a DC-citytrip. But it's really close to the Airport so for early flights it's perfect. It offers a free shuttle bus to the airport.
If you want to visit DC you can take the shuttle bus to the airport and get on a subway there. Or you can let the shuttle bus drop you off at the Crystal City metro station, which is about 10 min walking from the hotel. It takes max 10 min by metro to DC centre.
We had a great room, on a higher level, which was extremely sound proof. I don't know if the rooms on the lower levels are equally good, so i'd recommend paying/asking for a higher floor because it's located on a really busy street so there's traffic around the clock. Also planes fly by every now an then, but didn't hear them at all.

Breakfast is served in the diner that's attached to the hotel. The buffet is nothing special, but when you negotiate a bit you're able to order from the menu. Everything's fresh and tastes really good.

Overall a great hotel!!

Tip: try eating out at any of the restaurants located in crystal city, there's a great variety of places there!

Room Tip: Rooms on higher floors have a great view and are really quiet.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sterrenvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshall, Virginia
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed January 27, 2014

The Holiday Inn National Airport Hotel in Crystal City is conveniently located only a few miles from Ronald Regan Airport and they run a shuttle 24/7 to and from the airport. I had an early flight out of DCA so decided to stay the night at the hotel, despite being from Northern Virginia. The hotel itself is fairly nice, though the carpet in the hallways and rooms are definitely worn out. The rooms, however, are spacious and well decorated with a large desk area. The sink area is nice and updated but the actual bathroom definitely could use some updating. The shower/tub are old and worn with paint peeling and cracks around the structure. I also thought that the parking signs needed to be larger and better illuminated.

The thing that stood out to me the most was that the staff was incredible. They were very helpful and accommodating. The shuttle service and drivers were superb, as well. The customer service is what took my rating from a 3 to a 4. It was some of the best service I've experienced at a hotel.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ejonesy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 20, 2014

It's a Holiday Inn at an airport, what more can I say? The rooms are pretty spacious; the bed was comfortable (including the pillows, unlike other Holiday Inns I've stayed in); it was clean. What made a difference was the staff who were really friendly and helpful, especially the desk staff and the waiters in the National Diner. All of them went out of their way to find solutions to anything (e.g. how to get to Dulles airport, or healthier options on the breakfast menu). The Shittle service from the airport to the hotel was also very efficient. Thank you.

Room Tip: Ask for one on the side that faces Crystal City - unless you like looking at airports!
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LozBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Florida, Florida
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 4, 2014

I was stuck in Houston during a recent storm, trying to get to VA. with my daughter and grandkids. When I saw we were not going to get back in time to rent a car to get home, I immediately called Holiday Inn. Yannick, the front desk clerk assured me there would be no problem. The check in time was 1:30 a.m. and we were exhausted from traveling all day. He went over and above what desk clerks do to make our stay restful. All desk clerks should be as friendly and helpful as he was for us.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Betsy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
284 reviews
275 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed January 4, 2014

Was stuck in an ice storm in DCA and got this for 80$ AAA discount the night of. Was quickly picked up by the shuttle with other stranded passengers, and brought to the closeby hotel. Slow check in (mind you, I had 10 people ahead of me with 2 clerks) but they did manage to be friendly and in good humour. Was provided with a free breakfast (was it as an apology for the wait or because of my new gold status).

The room itself was decent but there was some tear and ware to be seen on carpet and lampshades...beds were a bit soft. Bathroom was decent. Free wifi and LCD TV with plenty of channels.

Gym was smallish but with good equipment, new and functional (but did not have any gear to use). Breakfast was provided a la carte in a dinner like restaurant on the premises , with good options. I had eggs and sausage with a pancake. There is a Macdonald next door if you are on a budget.

Overall, a decent option if the price is right.

  • Stayed December 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Lubiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2014

Rooms were clean and serviced daily. No check in problems all excellent. You can buy 'old town trolley tour' tickets from the little shop downstairs which is not only a great way to get around Washington DC but there is a FREE shuttle that picks you up daily from the front of the hotel. The road that the hotel is on always has taxis driving along, but the front desk easily organises you one. Mcdonalds is next door. There is Chillis in one direction and IHOP in the other. No more than a 1.5mile walk at the most. We will be staying here again when we visit Washington DC for Christmas 2014. Only complaint is they need much better pillows.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lauren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn National Airport / Crystal City

Property: Holiday Inn National Airport / Crystal City
Address: 2650 Jefferson Davis Hwy, US Route 1, Arlington, VA 22202-4001
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn

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