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“Standard clean hotel.”

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Holiday Inn National Airport / Crystal City
Ranked #38 of 52 Hotels in Arlington
GreenLeadersGold level
Reviewed December 1, 2012 via mobile

Very close to airport. We waited :45 minutes to get picked up from airport. Got a cab instead, which took 3 minutes to get us there ($15 + tip). Hotel is very clean and orderly. Stayed on 7th floor room was clean. Has lamps with outlets on the lamp. Rooms are quiet with no outdoor/hallway noise. Wi-FI reception on even side rooms are very poor. Had to use up data on my cell plan to get work done :(.

  • Stayed: December 2012
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1  Thank Vmo2OM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 - 373 of 535 reviews

Reviewed November 17, 2012

A group of Vietnam Veterans met and stayed at the Holiday Inn Crystal City to attend the Vietnam Wall Memorial's 30th Anniversary Veterans Day ceremony last week. Some stayed just a couple days, while others stayed 5 days to try to see as much of Washington DC as possible. The Crystal City Holiday Inn location was very convenient to Reagan National, the Metro, and just about everything else. We appreciated the complimentary shuttle service to the airport and to the Metro stop. The staff was very accommodating and friendly. Rooms were clean, included a refrigerator and coffee pot, and the beds were comfortable. The restaurant served a great breakfast and allowed us to linger over coffee as we caught up a bit with each other. We would definitely choose to stay at this hotel again when visiting the Washington DC area.

  • Stayed: November 2012, traveled with friends
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1  Thank sisters6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 30, 2012

It’s great to know that you enjoyed your stay at the Holiday Inn National Hotel, and we hope to see you again in the near future. Our goal at the Holiday Inn National is to make sure our hotel guests leave the hotel happy and that the guests are 100% satisified with the service and product that we proudly provide. Save travels and thanks again!

Ken Abrom
Assistant General Manager

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Reviewed October 22, 2012

hi, i stayed in this hotel on night. i was with my husbad hotel is very nice clean .they front desk agent was very help full his name is Adeel very knowledgeable. Hotel room was so clean well maintainted.im coming back in desember.

Room Tip: nice clean
  • Stayed: October 2012, traveled as a couple
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3  Thank shaistry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

I stayed only one night for a business trip, and this hotel was by far, one of the nicest i have ever stayed in. Very clean room, nice linens, very comfortable. Hotel staff was very nice and accommodating. hotel location was very good as the business conference i had to attend was just across the street. Nice covered parking garage to park in as well. Would definitely stay here again when i am in the area.

Room Tip: very quiet hotel, didnt hear any noise from other travelers in hall, etc.
  • Stayed: October 2012, traveled on business
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1  Thank brandinicole21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, Assistant General Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 12, 2012

Dear brandinicole21,

Thank you for your great review of the Holiday Inn National Airport Hotel. Our number 1 goal is to make our hotel guess happy.

My team and I are glad we meet your expectations during your hotel stay. The team at the Holiday Inn National would be more than happy to have you back to stay with us whenever you are traveling to the Washington, DC area.

Ken Abrom
Assitant General Manager

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Reviewed October 14, 2012

All perfect though really great surprise was the food. I ordered room service expecting the usual ho hum meal, but it was fantastic. Many thanks to everyone there! I was rested and happy for my early morning flight.

Room Tip: Shuttle runs every half hour starting at 5:00 AM.
  • Stayed: October 2012, traveled solo
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2  Thank dianamontana2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2012

3 of us stayed at this hotel in order to catch an early flight at Reagan airport the next morning. The hotel room was nice, clean. The staff was courteous. We caught the 5am shuttle to the airport without any difficulty. The shuttle driver was pleasant. We paid a reasonable price for a good hotel at a convenient location. We would stay here again.

  • Stayed: August 2012, traveled with family
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1  Thank lovingretirementat55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

The staff here is outstanding. They are welcoming, knowledgeable, engaging, sincerely interested in the well being of their guests. I really appreciated that.

The rooms are average. This is a very busy hotel and they stay busy due to the 5 minute proximity to Reagan airport. This is the type of airport you want to stay at if you have a need to be at Reagan early the next morning or no more than 2 days. It is a place to sleep and shower...not much else.

The rooms are worn. Yes, they have new bedding...but the furniture is old. The aircon unit is right next to the bed...so whenever it goes on, you'll either freeze or sweat the night out in the bed. The bed is OK, but weird pillows. They are like half the size of a normal pillow...more like a pillow that should be on the couch. It wasn't comfortable for me at all.

The bathrooms are clean with good lighting. Lots of towels, good water pressure and hot water. But, again...weird shower head. it must be one of those fancy water saver shower heads that really doesn't give you good pressure and all kinds of funky types of pressure. Weird.

Do NOT stay on the 3rd floor. It is a former smoking floor. They have tried to disguise it with boatloads of spray...now it smells like a stale, awful smelling deoderized former smoking floor. EWWW.

They have some sort of fake Irish Bar which is their new restaurant. Overpriced and not good. There are so many other good restaurants within a 5-10 minute walk...or a free shuttle that will take you there. Legal Seafoods is on the way to Reagan, the Kabob place down the street and there are a few other places as well. There are many options rather than the hotel for food.

Rather disappointed that I wasn't recognized as a Priority Member. Not even a free drink coupon. Strange.

Very convenient to rent from Thrifty/Dollar next door. Prices are reasonable and convenient if you need a car.

Like I said, this is a high volume hotel for airport guests. For a few nights, you'll survive. For a comfortable longer term stay....you can do better.

Room Tip: Do NOT stay on the 3rd floor or any of the other "former" smoking floors. Can't beat...
  • Stayed: October 2012, traveled on business
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2  Thank Backstreets1250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, Assistant General Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 12, 2012

Dear backstreets1250,

Holiday Inn National Airport is committed to providing to our hotel guests great service, products, and an enivronment that our guests can enjoy during their stay. In 2013 the Holiday Inn National Airport Hotel will be doing some improvements in the hotel; which will include upgrading the O'Malley's Bar making it big and better, also changing out the sleeping pillows in our guest rooms. The next time you are in the Washington, DC area in 2013, we'd love for you to stay with us again and see the changes we have made for our guests!

Ken Abrom
Assistant General Manager

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Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Hwy, US Route 1, Arlington, VA 22202-4001
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Arlington
Price Range: $105 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn

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