This hotel should be the model for customer service in the hotel industry. Every person I came in contact with was beyond pleasant and friendly. They really wanted to please their customer. When I arrived at the airport, I called the hotel and the shuttle was there in about 5 minutes. They said it does come around every 15 minutes. You can't beat that! The bar, restaurant, and Star Bucks on the premises were all excellent too. The food was great and the buffalo chicken wings were the best I have ever had! You must try them. There were daily food specials at the restaurant which is nice. Houman was the best server ever and when he delivered for room service, he was most attentive. A friendly, nice person too! I was at this hotel for a conference and many people commented that the hotel was a good choice. The conference was run smoothly in part to the excellent service received by Lauren Madison and Mauricio Cortez. They aim to please and are super people too! The rooms were clean and the bed was extremely comfortable. I will definitely visit this hotel again if I am in DC. There are lots of restaurants within walking distance and the hotel shuttle will also drive you if you prefer. I highly recommend the hotel for a DC visit of business or pleasure.
- Official Description (provided by the hotel):
- The Crowne Plaza National Airport Hotel in Arlington, Virginia is a first class, full service hotel located in the heart of Crystal City. Only moments away from the Nation s Capitol and the Pentagon, we are less than one mile from Reagan National Airport. Located within minutes of Washington, DC agencies and attractions, the Crowne Plaza has been newly upgraded offering the Sleep Advantage Program for your additional comfort. With you in mind, each guest room offers plush duvet covers with 7 pillows, upgraded linen and mattress toppers, and a 43" flat-panel television. The Crowne Plaza National Airport Hotel is close to companies and agencies such as US Airways, IBM, Boeing, Lockheed Martin, General Dynamics, National Guard , and many more. We specialize in government travelers offering per diem rates. Stay connected with our free Wireless High Speed Internet Access in our public areas and 24 Hour business center. Maintain your exercise regimen in our 24 Hour Fitness Center. The Crystal City Metro Station is one block away with Historic Old Town Alexandria only two miles. We boast five meeting rooms plus an array of business class amenities. We take pride in providing exemplary customer service and will take care of your every need. Come to the Crowne Plaza National Airport Hotel, The Place To Meet! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Washington National Airport Hotel Arlington
- Crowne Plaza Arlington
- Crowne Plaza Hotel Arlington