My wife and I stayed here for three nights while in town for a funeral. The location of the hotel is excellent, in that everything is nearby, including the church and the cemetery for the funeral. But the staff have problems getting things right. We booked the hotel with a phone call to the hotel, and ordered the "total package," which includes free breakfast and free parking. Somehow the hotel did not have a record of that, but they did have a record of the rate we were paying. The front desk supposedly corrected the problem, but at checkout the bill included parking (at $14 a night). That was corrected.
I tried to get ice, but the ice machine apparently was empty on our floor. I went down a floor, and that ice machine had no power. The front desk clerk arranged to have ice delivered to our room, and cheerfully apologized. I was starting to wonder if they did apologies well because they got so much practice.
The room window faces toward the city of Arlington and Glebe Road, a major thoroughfare. Right in front of the window is a large HVAC unit with a strong fan. When we arrived in town, the temperature was 20 degrees Fahrenheit, so naturally we set the heater for a warmer temperature. The fan was strong and constantly blew the curtains open, even the fairly heavy ones. The temperature also fluctuated a lot, from cold to hot. But the thermostat also seems to be set to drop the temperature if it is not adjusted for an unspecified time period. It would be cold again in the morning, and when we came back at the end of the day,
The free breakfast was only so-so. But I noticed that the "low-carb" meat-and-cheese omelet with nothing else cost as much as an omelet with potatoes and toast or pancakes. Fortunately we could visit the buffet as well as order off the menu using the certificate provided. We got a set of three certificates on check-in, and they were dated Feb. 28, Feb. 29, and Feb. 30. Really. Overnight someone slipped replacements under the door.
Finally, the housekeeping service leaves a lot to be desired. An empty Kleenex box stayed unreplaced for two days; the coffee maker (a Keurig) was not emptied, nor were the used cartridges removed.
The people are nice but the hotel is below my standards for staying there again.
- Official Description (provided by the hotel):
- Spring into value! The Holiday Inn Arlington hotel, conveniently located off I-66 East, is just 4 miles from Washington, DC (6 from DCA) in the thriving Ballston neighborhood of North Arlington. You ll find the National Science Foundation, the Nature Conservancy, AES, CACI, Global Knowledge, Accenture, and ESI within several blocks of the hotel, along with many restaurants, shopping, Macy s, and the Kettler Capitals IcePlex. It s easy to access the White House, Smithsonian museums, Zoo and the National Mall via the Metro, just 3 blocks from the Holiday Inn Arlington. Our friendly shuttle drivers will whisk you to any location within a 1-mile radius of the hotel. All guest rooms have one king or two queen beds, free high-speed Internet (wired), free refrigerators, and free coffee. We also offer a fitness center, gift shop, free business services, an outdoor pool, and a spacious parking lot with reasonable prices. Dine in our restaurant, pamper yourself with room service, or experience our airy, contemporary lounge with free Wi-Fi and plasma TVs. Our 5,000 sf of attractive function space is perfect for weddings and meetings from 10 to 300 guests.This hotel in Arlington, VA is near Georgetown, Tysons Corner, Pentagon City, Old Town Alexandria, and Arlington National Cemetery. We re also a straight shot from Dulles Airport (IAD).The Holiday Inn Arlington -- a great value for visitors to DC! ... more less
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- Also Known As:
- Holiday Inn Arlington At Ballston Hotel Arlington
- Holiday Inn Ballston
- Arlington Holiday Inn