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Reviewed January 2, 2013

We stayed at this hotel for almost two weeks had a wonderful experience. The location was perfect, a safe and short walk to restaurants and to 66. The hotel was extremely clean and the staff was very friendly and accommodating. We will definitely stay here again.

  • Stayed: January 2013, traveled on business
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Thank ExtendedStayCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

We stayed in this hotel last week so that we could visit a family member who was at the Virginia Hospital Center nearby. The staff was super accomidating with my elderly parents who needed to be shuttled to and from the hospital several times a day. Also we received a discount on our bill because due to our dietary restrictions we could not eat breakfast at the hotel. The hotel was comfortable but a little dated (there were re wallpapering while we were there so they are making improvements). The tile floors in the bathroom were not in great shape and the carpet needed replacing. The beds were comfortable and the sheets were very soft. Overall we would stay there again. We didn't spend a lot of time at the hotel, other than to sleep and it was convenient to where we needed to go. It definitely served its purpose.

  • Stayed: December 2012, traveled with family
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1  Thank Mrs. Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

Good size clean room, WIFI was kind of weak I was on the 9th floor facing the back. Good location 3 blocks from the Metro. There were a few dining options within walking distance. I didn't have much interaction with the staff but my overall experience was good.

  • Stayed: December 2012, traveled on business
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Thank cavv123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

I stayed in this Holiday Inn for a week and was generally pleased with the service. Don't expect bells and whistles, however. You will carry your luggage up to your room yourself - and things (such as shoes, newspapers) will be left where you left them. I felt the housekeeping staff certainly cleaned the room but did not *tidy* it.
The toiletries provided were from Bath and Body works and of a good quality.
The hotel has a shuttle to the metro station but it is a pleasant walk too. The hotel keeps luggage for storage in a locked room, managed by a friendly bell man.

  • Stayed: December 2012, traveled on business
    • Value
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Thank bluemercury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

The hotel is a great location just a few blocks away from the metro next to PF Changs a Buffalo wild wings and several other restaurants including world of beers the mall is just right behind the hotel within walking distance that offers a movie theater their prices these rooms the room needs an upgrade to match the lobby. The picture that they use for the hotel is a bit of optical illusion there is no glass atrium that's on the front of the hotel from the looks of the picture is actually the adjacent building but it is a nice hotel right off of the 66. There are several upgrades available if your priority club member my room was decent but nothing special. Good things they do have is a shuttle that goes locally but they do charge for parking.

Stayed: December 2012, traveled on business
Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Arlington At Ballston, responded to this reviewResponded January 1, 2013

Dear KClevenger71,

Thank you so much for your review of our hotel. I am glad that you liked our hotel location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is our regret to hear that your room accommodation did not live up to your expectations. Please accept our sincere apologies for any inconvenience it may have caused you. While we understand that your stay was less than satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Lera M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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