I had a special case but still the accommodations were awful. My boyfriend and I made a reservation for a king size bed 5 days in advance. The day before we planned to arrive two friends asked to hop in on the room, so we quickly called to change the reservation to two beds. The woman on the phone was polite and guaranteed us the double bed room. Upon check in, we had a king size bed and when we called the front desk, they said they never got the request and they were all out of double bed rooms. The offered us a tiny crappy cot which we reluctantly agreed to because we were stuck in that room. When we asked for compensation for their mistake they refused! I asked for complimentary parking ($17) and they said no. I asked for some sort of accommodation for my next stay, they said it was not guaranteed. Finally, they offered us free wifi and complimentary breakfast so we took that. The rest of the stay was fine....UNTIL I checked my credit card balance and saw they charged me for the "complimentary wifi"! It was a mistake to stay here.
- Official Description (provided by the hotel):
- Situated in the upscale Ballston community, the Hilton Arlington Virginia is adjacent to the Metro and minutes from downtown Washington DC. Walking distance to shopping, nightlife and restaurants. ... more less
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- Also Known As:
- Hilton Arlington Hotel Arlington
- Hilton Hotel Arlington
- Arlington Hilton Hotel