We travel over 150 days a year and my motto is a great staff can make a good hotel GREAT and a poor staff can make a great hotel poor. This staff at at this Hilton is the very best we have ever experienced at any hotel. The hotel is a good hotel but these people are the best. From check in to Henry the bell hop who helped us with our luggage service was super. We did have some issues with the hotel, our first room had no working AC not good at 95 degrees. Henry quickly got us moved to a new room but after one night we realized the toilet bowled leaked badly, as in could flood the bathroom. The next move was handled quickly the next morning and all was pretty good. I need a handdicap room and this room was very small and several features were not really set up for that. But the effort the staff went to to make us comfortable and happy made it all alright.
The food at the hotel was very good and the bar was a lot of fun each evening. Even with all the room changes every room was very clean and the furniture comfortable. I would return to this hotel any time I am in the area.
- Official Description (provided by the hotel):
- Situated in the upscale Ballston community, the Hilton Arlington Virginia is adjacent to the Metro and minutes from downtown Washington DC. Walking distance to shopping, nightlife and restaurants. ... more less
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- Also Known As:
- Hilton Arlington Hotel Arlington
- Hilton Hotel Arlington
- Arlington Hilton Hotel