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“Fantastic Staff, but Hotel lacks Character” 4 of 5 stars
Review of Hilton Arlington

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Hilton Arlington
Ranked #18 of 49 Hotels in Arlington
Charlotte, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic Staff, but Hotel lacks Character”
4 of 5 stars Reviewed August 27, 2013

The location of the hotel is fantastic and the convenience to the metro is unbeatable. However, if you are looking to hang outside of your room in lobby or another area, this is not the hotel for you. The lobby is part of an office building and has absolutely no space. The rooms and carpet are in dire need of an update. Enough of the bad things. The staff is fantastic and really helped out in a situation where I switched rooms and left a charger in the room and staff helped out by tracking down the charger in the security office. Just wish the hotel had a friendlier atmosphere and I would stay there again.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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826 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Salt Lake City, United States
2 reviews
3 of 5 stars Reviewed August 27, 2013

The hotel has cooling issues. You can be in two spots just 50 feet away and either be freezing or to hot. The layout is difficult to get around in. There is no pool. Some employees are very nice and others very stiff. Sort of a moody stay thanks to the employees. Having the Metro right there was good, but really not that impressed with the neighborhood. We were told it was a good neighborhood, but I would not recommend it for a leisure stay. The coffee is better in the room than in the lounge. I would not pay more than $89 a night for this location. That is what I paid with my discount.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Padre Island TX, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2013

The hotel is located above the Ballston Metro station providing quick access to all of DC. It is also close to many restaurants and shops as well as to the offices of several government agencies, the National Science Foundation, and the Nature Conservancy. Very convenient for both business and leisure travelers.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed August 19, 2013

The Hilton Arlington (Ballston) is convenient to the Ballston metro stop; in fact, you can reach the metro without going outside. The hotel is also close to stores, restaurants and other amenities. The staff is friendly and competent, and the check-in and check-out process was very quick and smooth. The fitness center is very useful and well kept.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Timothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 17, 2013

Having to travel on business for a week, the Hilton Arlington Va was the best location. The hotel is a little out dated, however, the service and staff are the best. The rooms are clean, and the location is so close to everything. Didn't like the fact I had to pay for public parking or internet. I was able to get upgraded to the executive access and Honor's floor which made my stay perfect. That then included free internet, especially it was necessary for my business trip. Nadine was wonderful, every evening I was greeted as a family. I forgot the wonder woman's name in the morning, she also was so accommodating. When I first arrived, I had a little problem with my room and location, however, a housekeeper was wonderful and contacted the correct person to help me relocate. That made my whole week stay perfect.

Room Tip: To request a high room on the Hilton Honor level
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 4Funnsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 14, 2013 via mobile

My husband and I only had the luxury of staying one night here. We were driving a long distance and thought we'd break up the trip and see some sites in Washington, DC for the day. We were able to quickly check in and hop right on the metro station under the hotel. We were at the Smithsonian exit in about 15 min!
Our room was very spacious, modern, and clean. Perfect for a one night layover. For under $100 a night, we really couldn't beat the price.

Will stay here again when we have time to return to the area.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Marialikestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, August 23, 2013
Hello Marialikestotravel!!!!
Thank You for your recent review for Hilton Arlington! I am so glad that you and your husband enjoyed your stay with us. In addition, it is good to hear that you took advantage of our metro accessibility to visit some of Washington DC amazing sites. The next time you get the opportunity to visit the Washington DC area, I invite you to stay with Hilton Arlington again. We will make sure your itinerary and accommodations are memorable.
Thank You
Joy B
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The plains
Level Contributor
106 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 10, 2013

This is a nice hotel with a very convenient location. It's right next to the metro. You don't even have to walk outside. Overall the room size was good however the bathroom was on the small side. The furnishings were nice as well. I will stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank midwesternplains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, August 23, 2013
Hello Midwesternplains!!!!
Thank You for your recent review for Hilton Arlington! I am happy to hear that your stay was pleasant. We invited you to stay with Hilton Arlington on your next visit to the Washington DC area.
Thank You
Joy B
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Arlington

Property: Hilton Arlington
Address: 950 N Stafford St, Arlington, VA 22203-1813
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Business Hotel in Arlington
#22 Romantic Hotel in Arlington
#24 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Arlington 3.5*
Number of rooms: 209
Official Description (provided by the hotel):
Situated in the upscale Ballston community, the Hilton Arlington Virginia is adjacent to the Metro and minutes from downtown Washington DC. Walking distance to shopping, nightlife and restaurants. ... more   less 
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Also Known As:
Hilton Arlington Hotel Arlington
Hilton Hotel Arlington
Arlington Hilton Hotel

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