Excellent customer service at this hotel, especially the bellhops. They pretty much acted as my concierge. I tried the concierge desk but she has bland and said she never ventured out (so shouldn't you have a different job?). My biggest complaint is that I had a room with 2 beds, which ha a total of 4 bloodstained pillows. Now, I didn't have to search for that's stains, I was just setting them up for sleeping and they were totally obvious. Not to mentioned the 2 hairs in the bed (also very obvious, on top of the comforter by the pillows.). The maids would really have to be completely oblivious to miss this. Last thing is that you can't adjust the air to less than 73 unless you call up an engineer. Now, it's nice that the engineer will make it so you can adjust it, but not so nice that you realize it needs adjusting when you are exhausted and about to collapse in bed, then you have to get dressed again and wait on the engineer. You guys have got to get it together.
- Official Description (provided by the hotel):
- Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more less
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- Also Known As:
- Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
- Doubletree Hotel Arlington
- Doubletree Crystal City National Airport
- Doubletree Hotel Crystal City