My daughter and I had planned this trip for over a year, her first time in DC, my third. We prepaid for this hotel over four months prior, and was treated to the worst treatment, I have ever had.
1. Our phone rang, at 10 pm and 2 am, every night we were there. We ended up taking it off the hook for our last three nights.
2. A light in our room, after it was turned off, flashed and turned back on.
(Called maintenance about the light and the phone and was told that nothing was wrong. )
3. On the night before we left, the front desk sent up security, to take me down to the front desk as there was a charge of $24.00 due. I did not open the door, but called the front desk, and was told i could pay in the morning, when we checked out. (WTH?)
4. Got up the next morning, went to have breakfast, came back to our room, and the door had been locked by the front desk, and it took security to open up the door. And when my daughter said that she had left something in the room, she went back to the room, and still was not able to get in.
Can you say horrible service and a possibly haunted room. Never stay at this hotel and if you have no choice, do not stay in room # 767.
- Official Description (provided by the hotel):
- Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more less
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- Also Known As:
- Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
- Doubletree Hotel Arlington
- Doubletree Crystal City National Airport
- Doubletree Hotel Crystal City