I am writing this just before I check out, and I have had a mixed experience. The room is dated but clean, and I like to stay at Radissons because of their free internet policy. The bed was also OK, and while breakfast was overpriced, it was also fine. The price was the room itself was a reasonable weekend rate. The hotel is also only a few blocks from the metro station. So so far, nothing special but I also didn't pay a mint to pay.
There were, however, three sore points. First, no one cleans up the hall after room service. There is something that has been sitting out there overnight, and the whole corridor reeks. I do not think this is an isolated problem--there were wine glasses in front of my door when I checked in that are still there when I check out.
The second was the attitude of the guy who drove the shuttle from the airport here. While that is "free," he spent the whole time switching between his private mobile and his mobile for the hotel. In fact, we sat waiting for five minutes at a turn while he chatted, and while the hotel phone complained that he had not yet arrived. When we got to the hotel, he walked off and did not help with luggage. To say the least, I did not tip him.
The third issue is relatively minor, but I booked the place in part so that I could do a morning swim. The pool was locked up.
So...worth three stars. Very average with some benefits and some rather lazy service staff. It is also nowhere near what I have experienced with Radisson in England, Sweden, or Germany. If you are European, be aware that this place should have a different name on it.
- Official Description (provided by the hotel):
- Located just a half of a mile from Reagan National Airport and just minutes from downtown DC, this new Hilton Garden Inn hotel offers complimentary hotel shuttle to and from the airport. Rooms feature a microwave, mini-fridge, complimentary WiFi and a desk area. Other amenities include an onsite restaurant, fitness center access, and a 24 hour convenience store onsite. Utilize the meeting space space for up to 300 people. ... more less
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