During our Dumb & Dumber VI buddy trip, Colorado Jim and I stayed at this hotel for a week and used the Metro to visit museums and monuments in DC. Things I liked included excellent shuttle service, location very convenient to Metro station and restaurants, friendly staff, and the uncrowded restaurant. Oh yes; and the elevators were great.
What I didn't like was my Sleep Comfort bed, excessive noise, and dirty windows (perhaps the dirtiest I've ever seen in a motel). My Sleep Comfort bed had a balky control and was so undependable that I was once jarred awake by buzzing at 2:00 am when the bed inflated, for no apparent reason, to its highest extra-firm setting. During two nights I lost sleep because of excessive noise. The first time it was music with the bass turned up very loud. This continued until midnight, despite my complaint to the front desk. The second time it was door slamming and loud conversation (giggly girls in adjacent room). My first call to the front desk went unanswered for several minutes, so I hung up. My second call some time later: got a response, but no resolution of the problem. Finally, at nearly 1:00 am, I got out of bed, dressed, and took the elevator to the lobby to personally complain. The big, friendly security guy finally got this noisy bunch to quiet down for the night. They were at it again at 6:30 am (sigh).
I suppose I would stay at this hotel again, but only if I couldn't find a nearby one at about the same price.
- Official Description (provided by the hotel):
- Located just a half of a mile from Reagan National Airport and just minutes from downtown DC, this new Hilton Garden Inn hotel offers complimentary hotel shuttle to and from the airport. Rooms feature a microwave, mini-fridge, complimentary WiFi and a desk area. Other amenities include an onsite restaurant, fitness center access, and a 24 hour convenience store onsite. Utilize the meeting space space for up to 300 people. ... more less
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