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“Best Western - Pentagon”

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Best Western Pentagon Hotel - Reagan Airport
Ranked #35 of 52 Hotels in Arlington
Reviewed August 17, 2014

Needs updating. Did not like ticket system for breakfast. Tub drained slowly. Staf was nice. Room was reasonably clean. Beds were comfortable. Room had appropriate George Washington pictures in it. The overall appearance is somewhat run-down. We will not return to this hotel. We were looking for possible future visit to DC in a few years.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Best Western
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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577 - 583 of 1,139 reviews

Reviewed August 17, 2014

Obviously not a 5 star resort, but perfect location, services and room. Room was clean. Breakfast was good. Shuttle service to metro was great to have. Within 10 mins you're downtown and don't have to drive or pay for parking!! Highly recommend for traveling on a budget. No complaints.

  • Stayed: August 2014
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2  Thank Ladedada78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2014

Rooms were spacious and fresh. We enjoyed a speedy check-in, extended breakfast hours and convenient location to DC. The breakfast room was bright and large. There were lattes offered and flavored waffle mix. Welcoming to children.

  • Stayed: August 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Theresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2014

this hotel has an airport shuttle but make sure you call. we got into DC and called the hotel, hotel clerk said shuttle goes to airport every 30 minutes. so we waited in the rain and watched everyone else being picked up by their hotels. after 40 minutes we called the hotel again and the same clerk tried to tell us we were standing in the wrong place!!! she gave the phone to another clerk who said she would send someone right away. after 20 more minutes of standing in the rain someone finally picked us up. when we got to the hotel there were no apologies and the staff was not friendly. our room was old, run down, and smelly. there were no restaurants nearby, would have to take a cab to go anywhere. hotel had shuttle to metro but every morning and every afternoon was hassle to get on, people shoving and crowding, bus was always full. breakfast was adequate but breakfast room was always full, and there were no small tables, only tables for 8 to 10 people. the people who worked at the metro stations were friendly and extremely helpful. i suggest if staying a week in DC spend the money to stay within walking distance of a metro station or stay down town.

  • Stayed: April 2014, traveled as a couple
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Thank karlee_sos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2014

This hotel is clean; however, if you are hard of hearing or deaf, not a friendly hotel and the amenities including the TV's are not deaf/heard of hearing friendly. The staff is not understanding of deaf/hard of hearing issues and are not aware of the proper way to communicate with such. The room deadbolt lock broke sometime between leaving after the first night and coming back the to stay for the second evening. When I told the staff they were like ok. Did not care that it made me feel uncomfortable. The air conditioner in the room did not cool the room down very much either and it was just really humid in the room. The breakfast, was ok if you like over cooked and dry eggs or under cooked runny eggs and no options for types of bagels, or under cooked sausage. It was not my type of breakfast, I have had better at other Best Westerns. I paid $180 for two nights and that was way too much for this hotel. I will not be staying at this hotel again.

  • Stayed: August 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2014

Stayed for four days around Independence Day and the another 5 days later in July

Good base for getting to see Washington sights. Hotel was clean, comfortable and the free shuttle to Pentagon City metro very helpful. Only problem was frequency of service, however if too many for mini bus they put on a second or third one. On Independence Day extended the shuttle from 10pm to midnight
Did not use the swimming pool as it did not open until 12.
Not near many local restaurants so car or use of shuttle essential.
Good breakfast with bacon/sausage and scrambled egg plus cereal, waffles etc.

Room Tip: As far away from reception in blocks 2 or 3
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  • Stayed: July 2014, traveled as a couple
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1  Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2014

The hotel is great for coming and going. The room was cleaned everyday, and the accommodations were perfect for a couple of days touring the city of Washington DC. The breakfast was awesome for a quick hot meal prior to your outing. The staff was extremely courteous . The shuttles to and from the metro station and airport are a great selling point. The drivers are kind and will help you find where you are going. Highly recommend!

Room Tip: You can hear through the walls, so if neighbors are talking you can hear the conversation, but the a...
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  • Stayed: August 2014, traveled with family
    • Value
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Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Pentagon Hotel - Reagan Airport

Address: 2480 S Glebe Rd, Arlington, VA 22206-2576
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 52 Hotels in Arlington
Price Range: $80 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
Official Description (provided by the hotel):
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington

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