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Best Western Pentagon Hotel - Reagan Airport
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Reviews (1,188)
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All reviewsroom was cleanreagan airportmetro stationfree shuttlealways on timedc areayogurtthe breakfast areahotel shuttlecomplimentary breakfastconvenient locationarlington cemeterypentagonkeurigmallvirginia
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Reviewed April 29, 2014

My stay at the Best Western Pentagon was very good. Here are some of the details of my recent experience at this hotel.
Arriving and checking in at the hotel was very easy, and there was a conveniently located coffee machine, even late in the evening. I slept well at this hotel and woke up refreshed. The beds were very clean and comfortable. The breakfast had a good set of selections and was plentiful and enjoyable. Everything was reasonable, except that the Cranberry juice tasted like water. There was ample seating in the breakfast area that looked like a ballroom.

While the stay at the hotel was good overall, there are were a few problems. The AC/heating unit was loud, and there was some disturbance from the late arriving guests and those leaving early.

Free Wifi worked fine, but be sure to open a browser and type in the login information as required.

The free shuttles to the Pentagon City WMATA station and to the airport should be very helpful if you need a ride, although I did not ride one. I would choose to stay here again because of the convenient location, good amenities and reasonable price.

  • Stayed: April 2014, traveled with family
    • Value
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Thank ErpyPorpoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subashvohra, General Manager at Best Western Pentagon Hotel - Reagan Airport, responded to this reviewResponded August 8, 2014

Dear Guest

Thank you for choosing to stay at the Best Western Pentagon. We are excited that you enjoyed our complimentary full breakfast, amenities, and your room. We truly appreciate your comments. This will help us to continuing to provide great customer service and to be able to target areas of improvement. Thank you.

Come back and see us again!

Kind Regards,

Subhash Vohra
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

Consistently good value for the area and great breakfast included. We've stayed several times over the last few years while visiting Georgetown University and the people who work there are very pleasant.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Thank wkendtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subashvohra, General Manager at Best Western Pentagon Hotel - Reagan Airport, responded to this reviewResponded August 8, 2014

Dear Guest,

Thank you for staying with us. We appreciate your wonderful comments. We strive to give our guests excellent customer service as well as great amenities. We hope in the near future we can be of service to you again and we thank you very much.

Sincerely,
Subhash Vohra
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2014

This hotel is modestly priced and comfortable. Parking is right next to your room and the rooms are spacious and comfortable. You will need to take a hotel shuttle to the nearest subway stop for travel into the city but it's quite conveniently located and certainly a good price/location choice.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Aaron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subashvohra, General Manager at Best Western Pentagon Hotel - Reagan Airport, responded to this reviewResponded August 8, 2014

Dear Guest,

Thank you so much for your comments! We are happy that you enjoyed your stay here while visiting the nation's capital! Come back and see us soon.

Sincerely,
Subhash Vohra
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

We were a little put off when we first arrived because we had just spent 4 days in a very expensive hotel in downtown Washington, DC for my husband's business. The next two days were for fun and we felt that we just could not afford $250/night. Best Western Pentagon was nice and they were very nice about transporting customers to the nearest Metro station for free and to the airport. I would have to say the bad thing is unless you want to take a taxi, there is no place nearby to eat.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Jeanette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subashvohra, General Manager at Best Western Pentagon Hotel - Reagan Airport, responded to this reviewResponded August 8, 2014

Dear Guest,

Thank you so much for your comments! We are happy that you enjoyed your stay here while visiting the nation's capital! Come back and see us soon.

Sincerely,
Subhash Vohra
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

Free parking, free WIFI and free hot breakfast included. Good location and good price. Closed to all the attractions. I couldn't find a better of everything in this area. Will come back to this hotel.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 757dannil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subashvohra, General Manager at Best Western Pentagon Hotel - Reagan Airport, responded to this reviewResponded August 8, 2014

Dear Guest,

It sounds like you had a great time in Washington D.C. while you were here. I'm glad that we could be part of that experience. Thank you for staying with us! We hope you will come back and stay with us again. Thank you for taking the time to leave such nice comments about your stay with us.

Warm Regards,
Subhash Vohra
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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