I will start by saying I haven't had any issues when I went to the fern location, this review is strictly with my frustration at the Shirlington location. I have now been there several times because my husband, myself and daughter enjoy the food and menu selection. The down side and the reason I can just no longer go back is the incompetency of the staff. Each time I go they just don't have a clue about what's going on. My recent server was completely lacking any knowledge of what was on the menu as well as the manager on duty that day. The general manager needs to set a higher expectations for their employees or the owner needs to start over from scratch because I've just never seen such a crap show for employees in my life. After my last draw I spoke to several other families who live in my neighborhood and they expressed the same frustration which lead me to write this in hopes that they do something about it or I'm just not sure how long that location will stay in business.
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