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Comfort Inn Pentagon City
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Reviews (341)
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All reviewspentagon cityfree breakfastfree parkingon site restaurantwashington dcbagelsevery half hourbeds were comfortablewould stay here againthe shuttle driverstaff was very friendly and helpfulreagan airportthe room was niceconvenient locationmetrobwuber
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193 - 198 of 341 reviews
Reviewed March 12, 2014

Where do I start? Dirty, dated, and lousy service. Phone, hair dryer, and lamps not working. Internet slow molasses. Worse, it is not convenient to anything. Shuttle to metro very limited. You can't walk to metro or anywhere for that matter. Definitely do not stay unless you rent a car.

  • Stayed: March 2014
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1  Thank RCTID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2014

My wife and I were in the process of moving to D.C. area and we were so lucky that we saw this hotel (Comfort Inn, Pentagon City). This hotel has offered us great comfort. It is clean, great location, quiet and most of all the Staff are so nice and respectful. Also, shuttle service is always ready to serve you and pick you up at the airport or metro station.

Mgmt.(Mr. Rodrigo) and the front desk Rodelli and Amanda were very accommodating and will always find time to talk to you and assist you on whatever your needs maybe. Coming from a thousand miles away (Calif.), the hotels friendliness has made us so welcome that we were treated as a family guest.

Thank you so much "Comfort Inn" for making our stay enjoyable and by offering us the great comfort that me and my wife were looking for..

Highly recommended for group tours and family trips...and we will be back...

Room Tip: Hotel location has also easy access to 395 freeway. and free parking
  • Stayed: February 2014, traveled as a couple
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1  Thank TravelerWhoCares22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, General Manager at Comfort Inn Pentagon City, responded to this reviewResponded April 2, 2014

Dear Guest,
Thank you for taking the time to complete our online survey regarding your stay at our hotel.
Your feelback is very important to us and we can assure you that we will use this information to do everything possible to create a enjoyable experience for each of our guests. We hope to see you again soon.
Sincerely,
General Manager
Comfort Inn Pentagon
703-682-1850

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

Mt wife and I were in town to watch our daughter run the Marine Corp marathon. Right when we checked in we noticed that they were offering a discount dinner and a bottle of water to all the runners. Not a big deal, but a great touch. The room was nice. When the TV didn't work right away I called the front desk and within minutes the maintenance guy saw that it had come unplugged from the back of the TV. All was good again. We were up bright and early and had a great breakfast. We hoped the shuttle to Pentagon city metro. That was real convenient. The front desk was friendly any time we asked a question. The breakfast girls were great. If you are going to be in the Washington area and you don't mind using the metro this is a great hotel.

  • Stayed: October 2013, traveled as a couple
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2  Thank edbishop55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, General Manager at Comfort Inn Pentagon City, responded to this reviewResponded November 1, 2013

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one see you next year.

Sincerely,

Property CHI
General Manager
Comfort Inn Pentagon
7036825500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

Our room was very nice, and we have no complaints. The young man at the desk was so honest and helpful. I accidentally left our computer sitting outside our car on the parking lot. About an hour later I discovered my missing computer. I called the desk, and the young man there had found it with the man driving the shuttle bus, and took it in. When I called down and ask, he said he had it and I could come down and get it. Who would have thought this could happen near Washington D.C. The breakfast was excellent. I would stay here again with no hesitation.

  • Stayed: October 2013, traveled with family
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2  Thank Mildred F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, General Manager at Comfort Inn Pentagon City, responded to this reviewResponded November 1, 2013

Dear Mildred,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Property CHI
General Manager
Comfort Inn Pentagon
7036825500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

Comfortable clean room with a good breakfast and shuttle service. Everything that we needed for this trip. We were able to use the shuttle service and the metro to get everywhere that we needed. Our only problem was that our flights in and out were outside of the shuttle service hours. Taxi was reasonable.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank renefe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Manager at Comfort Inn Pentagon City, responded to this reviewResponded October 26, 2013

Dear Guest

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Property CHI
General Manager
Comfort Inn Pentagon
703-682-5500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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