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“"Friendly Staff and Clean Hotel"” 5 of 5 stars
Review of Comfort Inn Pentagon City

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Comfort Inn Pentagon City
Ranked #41 of 49 Hotels in Arlington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“"Friendly Staff and Clean Hotel"”
5 of 5 stars Reviewed February 27, 2013

This is my second time staying at this hotel, I stayed here with my husband to celebrate our anniversary, and the front desk staff was very helpfull and friendly,specially the front office manager Carlos Villatoro, he upgraded our room as soon he heard that we were celebrating our anniversary; this will always be in our memory because of his special attention, the size and cleanliness of the room was extremely nice and clean, new Tvs 37", and he recommended us an excellent Restaurant, Guapo's in Shirlington Village. They offer a free shuttle to pentagon city metro station(shopping mall is also there)and to Reagan Airport.Breakfast was good hot eggs, sausages, yougurt and you can make your waffle, and dont forget your breakfast coupon, the front desk will give you at check in.I will come back to this hotel again because the staff and the hotel is clean.

Room Tip: Room 701 is quieter and is a corner room, is a suite
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank 22mvc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
    38
    98
    64
    25
    26
See reviews for
87
54
17
53
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Kenosha, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 27, 2013

The rooms are in great shape, breakfast is good and the staff is very friendly! This hotel is in a nice neighborhood, and is quite convenient to the memorials and other sights. We left our car in the lot and took a cab to the Mall. Highly recommended.

Room Tip: we had an accessible room, and my Mom really enjoyed the "roll-in" shower.
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Stayed February 2013, traveled with family
Helpful?
2 Thank Dora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

Myself and the company I work for(southern playground)have been more than pleased with the staffs performance and out oF the way courteousness.I believe that under management of("Carlos Villatoro's")I would have to say 5*****.(10/1/12-2/26/13)

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank martymarmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 26, 2013

The location was good, the price for DC was very good. They had free parking, free Wi-Fi and a very good free breakfast. The rooms look like they were very recently renovated. New flat screen TVs, very comfortable beds, granite counter tops, coffee maker in a seperate sink outside the bathroom, desk and chair for computing, microwave and refrigerator, quiet rooms. A bargain at 90 bucks.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank MikeRUVIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romulus, Michigan
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed February 19, 2013 via mobile

My wife and I stayed here over the weekend and I just can't explain how poorly this hotel is operated & managed.

To start off, location seems close on the map; however, there isn't a street that will take you directly to pentagon city. You have to rely on Arlington Bus #87/X or hotel shuttle which runs from 6am until 10pm.
The shuttle; however, isn't your best bet.
They leave hotel every 30mins from 6-8 and 4-6pm, rest hours every hour interval.
If you're at the metro station and call for the hotel shuttle, they either tell you we don't have a shuttle or they say its coming, but you have to wait 20 mins in the shivering cold weather to get picked up.
I had to take a cab multiple times costing $10 from metro city. Some travelers do have earlier flights; for instance, at 5 in the morning. Well, don't rely on the hotel because they will never drop you off. You're on your own. Expect to pay $18-$20 cab fare to Reagan National. Cab has credit card machine but they don't work so, take cash with ya.

Front desk service. Poor. I dealt with four clerks and one working at night seem decent. Rest just need to get retrained in the customer service.

Housekeeping. Very dirty. They seem to do minimal work in the room. First night, I couldn't stop scratching my back. Noticed that blankets were dirty. It Seemed to me that housekeepers are lacking in judgement.
Also, there was only 1 shampoo and 1 conditioner for two guests.

Room condition. Not very good. Water pressure in the shower/tub very weak. They must have .5-1" plumbing pipes. Furnitures were outdated. Pillows weren't comfortable. Remodeling is recommended.

Breakfast. The hotel issues you breakfast pass at check-in. I thought there must be a fabulous dish on their breakfast menu. Well, my own experience sucks! Waffles no good, I don't know what brand they are using. They have a cream cheese but it was in its little container, not Philadelphia brand. Pastries not a good choice. The hotel give you a pass so that they can keep track of how many guests are eating and to keep operating cost low. Breakfast is operated by hotel restaurant (different owner) than building owner. Breakfast attendant not a friendly person.

I know I am not gong to stay at this property because of poor service, poor room condition, poor amenities.

  • Stayed February 2013
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Arlington hotels

Chateauguay, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 30, 2013

We booked here mainly for the closeness to DC and the shuttle to metro station. On the good side, the staff is extremely amicable, kudos to them! All nice and in good spirits. Room was clean. Location was excellent. On the downside, heavy odor of cigarette in the hallway. Some maintenace to be done (wall paper peeling off in some areas). If the Business Centre was a real business, it's would be on the verge of bankruptcy. All in all a good value for the price, if you don't mind the few perks mentioned.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Les B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont, West Virginia
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 24, 2013

My husband and I stayed here after searching for a hotel that was moderately priced, yet comfortable, modern and attractive near Georgetown. This can be a challenge in this area especially at certain times of the year. A quick drive over the Key Bridge and we found the Comfort Inn with relative ease. Also, a challenge in the DC area. (The only slight problem is that it is "hiding" behind the Best Western. A minor hitch, only on checking in.) The staff was friendly and helpful with suggestions on transportation (there is a shuttle to the Metro.) The rooms were clean and comfortable and attractive. I would recommend losing the outdated quilted spreads, though. They have a nice breakfast every morning and it was crowded each day. The staff was pleasant and helpful our entire stay. I enjoyed returning to our room and spending time there something you cannot always say about some places. The beds were comfortable and I slept well, which is unusual for me. There is ample, convenient parking. Easy access to highways. Next visit to our son, we will be staying here.

Room Tip: Third floor rooms were very quiet.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Pentagon City

Property: Comfort Inn Pentagon City
Address: 2480 S Glebe Rd Bldg 2, Arlington, VA 22206-2576
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 49 Hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Pentagon City 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Inn Pentagon City Hotel Arlington
Comfort Inn Arlington
Arlington Comfort Inn

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