Warning to groups planning to use this Comfort Inn at the Pentagon for your trip to Washington D.C. The management devotes A LOT more time to collecting your payments in advance than they do in maintaining the property. I am a tour operator from Ohio who recently booked 25 rooms for (2) nights. (1) of the two evevators was broken for our entire stay, several of the ice machines were inoperable (causing students to wander to other floors for ice), the chair in my room was so dirty that the arms were blackened, several rooms were given no towels, one room had mildew in the sleeping area and the girls who stayed in room 409 came home with bites...we can't confirm 100% where they got them....but they all stayed in the same room. The public areas are well worn and the outside of the property is unkept. The kicker was the broken down hotel shuttle van in the parking lot with a flat tire and a Best Western sign on it!! Very Classy!!
The students were charged $139/night for a $69/hotel. Way overpriced and unkept. Too bad because they have a great location.
We will not be using the Comfort Inn Pentagon for any future groups. The management is very good at collecting money, not so good at mantaining a hotel.
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- Also Known As:
- Comfort Inn Pentagon City Hotel Arlington
- Comfort Inn Arlington
- Arlington Comfort Inn