Never in my wildest dreams could I ever imagine a Marriott hotel to be so unfriendly and unsympathetic after giving three of my family food poisoning on their first day with the hotel. Our first two days was supposed to include free breakfast for two people and boy if I could turn back time I would tell them to keep it! The food poisoning was so bad we had to take my son to the hospital on a Sunday evening where he was diagnosed with food poisoning and had to take fluids via an IV ( with a $455.00 medical bill). They took a "report" (refused to give us a copy) and when their "representatives" contacted us were only interested in protecting the hotel. They treated us like we were the criminals and they were the ones wronged. It was some experience- and all at $254.00 plus tax a night (Monday-Thursday) for a average at-best hotel room!
Stay clear of this hotel- at the risk of your health!
- Official Description (provided by the hotel):
- Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more less
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- Also Known As:
- Marriott Crystal Gateway Hotel Arlington
- Marriott Hotel Crystal Gateway
- Marriott Arlington
- Arlington Marriott