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“A fine experience!” 5 of 5 stars
Review of Crystal Gateway Marriott

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Crystal Gateway Marriott
Ranked #13 of 49 Hotels in Arlington
Certificate of Excellence
Ithaca, NY
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“A fine experience!”
5 of 5 stars Reviewed August 2, 2013

We stayed here once before about 4 years ago and I am happy to report that both stays were excellent. The staff is extremely thoughtful and professional. We had a few special requests and they were fully attended to. We also happened to mention that we were in DC to celebrate our anniversary and a birthday. When we got back to the room later that evening we were surprised to find a chilled bottle of champagne, a slice of cake and chocolate hand dipped strawberries waiting for us along with a lovely note! It really made our day!!
In addition, we loved the location in that we could easily get on the metro which is directly connected to the Crystal City center which is directly connected to the hotel. Self parking was also available and convenient ($26 per day). We will certainly stay here again next time.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank EddieInIthaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,212 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (228)
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Indian Ocean
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 1, 2013

My wife and I Arrived at the hotel from Dulles using the Washington Flyer followed by the subway. Travel time was just over an hour during Friday rush hour. Note that the subway trip involves changing trains at Rosslyn and a 4-5 min walk from Crystal City station to the hotel lobby through Crystal City shops and an underpass. Not a problem if you are not carrying too much luggage. Otherwise, a cab or shared van might be a better option.

Check in was a breeze. Our room was on the 8th floor with a partial view of the pentagon. Although one of the smallest rooms in the hotel, size was more than adequate. Room was modern, clean and comfortable. Bathroom satisfactory but could do with an upgrade. Toiletries and towels were of good quality. The room was surprisingly quiet considering it was opposite the ice machine.

Concierge was kind enough to take delivery and hold a few packages for us prior to our arrival.

Breakfast which was included in our rate was of very good quality and offered a fairly wide choice. Service was Average. Overall worth the supplement for the three days we were there but could get a bit repetitive if staying for longer. There is also a bagel & coffee shop in the lobby.

Access to DC was extremely convenient by subway. Just about all sights are within less than a 20 min ride away. However, do make provision for a reduced frequency on Sundays. Also note that if you return to the hotel very late, the underpass will be closed and you have to walk above ground, which can be a bit eerie.

Plenty of shops and restaurants around but do bear in mind that as this is part of a business district, many are closed weekends. Pentagon City shopping mall is only one stop away, is open 7 days a week, and offers plenty of shopping and food options.

Free shuttle to DCA airport runs frequently from the hotel. Travel time is around 5mins. Airport is also only one stop away by subway.

Finally, compared to Marriott Crystal City, Marriott Crystal Gateway is marginally closer to the subway station, is accessed through more lively corridors (especially at weekends) and seems to be more modern and in better shape.

Excellent value overall.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank tel1881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
845 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 477 helpful votes
5 of 5 stars Reviewed July 31, 2013

I generally rate business hotels in the Marriott-Hilton-etc. class Very Good if they come up to the expectations one has for such hotels without that extra zing that would make me go up a notch or some deficiency that sends me searching for a lower rating. This particular Marriott did have some extras that made me select the top rating. One is its easy indoor access to the Washington Metro subway system that can be used to get just about anywhere a visitor wants to go in the DC area. A second is its proximity to Washington National Airport (and you can even walk there from the hotel if you really know what you're doing, but don't try it unless you REALLY know what you're doing; it's only one stop away on the Metro, and in any case the hotel has a free shuttle). I stayed here on government business and a government organization paid the bill at the standard government rate, but if you're a tourist here on the weekend and plan ahead a bit, you can often get a rather spectacular weekend rate at the Marriott website.

I happen to prefer Crystal City as a place to stay during trips to do business in downtown DC, for a number of reasons, and if you also don't feel a compulsion to stay in the high-rent district near the government offices, take a look at this place as an alternative.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank AnnArborMiBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin USA
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2013

After using 7 different hotels over the past 2 weeks, we stayed at the Marriott for our final night based on its proximity to the airport and their free shuttle to the same.
We were not disappointed! From check in to check out- we had a short but enjoyable time and wished we would have also stayed here instead of the Hotel Lombardy during the first part of our vacation! We found a great rate of $99 which included a fantastic breakfast which other wise would have cost us about $40. Since I signed up to receive Marriott points, I also got free internet. I really wanted to use the beautiful pool but ran out of time. If we are in Washington again, I will not look any farther than the Marriott Gateway.

Room Tip: I requested & received a very quiet room on the 8th floor in a corner room.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cheerhcs1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2013

I was here for a conference. Everything was first class. The facility is beautiful and modern. The conference facilities worked out perfectly. The food was excellent. The hotel room was large and comfortable.

More importantly, the personnel in the entire hotel was incredibly professional and friendly. No matter what the issue, the staff couldn't be more helpful in answering questions and addressing issues.

Close to the Metro, airport and restaurants.

Room Tip: The airport side so you can see the planes take off and land. Higher up the better. The 14th floor...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgewater, New Jersey
Level Contributor
140 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed July 29, 2013

This is my second stay here and I'm glad I returned. For $109 we got a very clean and well-appointed room and two passes to their incredible breakfast buffet that normally costs $17 each by itself. The reviewers complaining below apparently didn't know that you can park for free after 4 PM and throughout the weekend in the adjacent Crystal Shops garage, or that wifi is free in the lobby. The room is a bit small for a luxury hotel, but that's more than compensated for by the terrific indoor/outdoor pool/spa and spacious exercise facility. There are plenty of speedy elevators and the Metro station is in the basement! How much more convenient can it get? My only gripe: my wife was allergic to the feather pills/comforter and the bed was too soft.

Room Tip: Park in the Crystal Shopes garage on 18th street and enter the hotel through the tunnel.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JeffinNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 28, 2013

Nice hotel in the perfect location for us. However, they take advantage at every opportunity charging exorbitant rates for small things that other similar hotels give away - wifi $13, breakfast buffet $20, parking $30. I'll stay someplace a bit less convenient next time.

  • Stayed July 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank heron20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Gateway Marriott

Property: Crystal Gateway Marriott
Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Official Description (provided by the hotel):
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

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